Employees attitude towards Islamic banking: An exploratory study in Malaysia

Purpose – There are evidence to suggest that not all who work within Islamic banking system are fully convinced of its objectives and underlying philosophy. Good numbers of them have conventional banking background with little operational knowledge etc. Their ambivalent attitude may affect their wor...

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Main Authors: Ali, Syed Ahmad, Hassan, Arif
Format: Article
Language:English
Published: International Journals of Multidisciplinary Research Academy (IJMRA) 2017
Subjects:
Online Access:http://irep.iium.edu.my/57844/
http://irep.iium.edu.my/57844/
http://irep.iium.edu.my/57844/7/57844.pdf
id iium-57844
recordtype eprints
spelling iium-578442017-08-02T00:57:16Z http://irep.iium.edu.my/57844/ Employees attitude towards Islamic banking: An exploratory study in Malaysia Ali, Syed Ahmad Hassan, Arif HF5549 Personnel management Purpose – There are evidence to suggest that not all who work within Islamic banking system are fully convinced of its objectives and underlying philosophy. Good numbers of them have conventional banking background with little operational knowledge etc. Their ambivalent attitude may affect their work commitment. This study tries to understand the seriousness of this issue and explores the reasons behind this. Additionally, the research probed any possible association of employees’ attitude towards Islamic banking with their organizational commitment. Design/Methodology/Approach – The study used qualitative approach solely, eyeing to understand employees’ attitude towards Islamic banking and the factors influencing it. For this, semi-structured interviews were used to collect data from Islamic banking employees. Originality/Value – The research appeared to be among the earlier works to examine the perception of Islamic banking employees in Malaysia and the factors associated to it. The study envisaged these factors to improve employees’ attitude towards Islamic banking including Shariah training and background in particular. Findings – The findings revealed that employees working in Malaysian Islamic banks have a number of wrongful pre-conceived ideas about Islamic banking. The wronged perception is mainly based on operations of Islamic banking (the gap between theory and practice), lack of Shariah training and Shariah background. Similarly, factors influencing employees’ attitude towards Islamic banking include employees’ awareness of Islamic banking, its usefulness and Shariah compliance besides other contributing factors. Further, employees’ attitude is found to impact positively on their work outcomes such as organizational commitment. International Journals of Multidisciplinary Research Academy (IJMRA) 2017-04 Article PeerReviewed application/pdf en http://irep.iium.edu.my/57844/7/57844.pdf Ali, Syed Ahmad and Hassan, Arif (2017) Employees attitude towards Islamic banking: An exploratory study in Malaysia. International Journal of Research in Social Sciences (IJRSS), 7 (4). pp. 114-138. ISSN 2249-2496 http://www.ijmra.us/2017ijrss_april.php
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HF5549 Personnel management
spellingShingle HF5549 Personnel management
Ali, Syed Ahmad
Hassan, Arif
Employees attitude towards Islamic banking: An exploratory study in Malaysia
description Purpose – There are evidence to suggest that not all who work within Islamic banking system are fully convinced of its objectives and underlying philosophy. Good numbers of them have conventional banking background with little operational knowledge etc. Their ambivalent attitude may affect their work commitment. This study tries to understand the seriousness of this issue and explores the reasons behind this. Additionally, the research probed any possible association of employees’ attitude towards Islamic banking with their organizational commitment. Design/Methodology/Approach – The study used qualitative approach solely, eyeing to understand employees’ attitude towards Islamic banking and the factors influencing it. For this, semi-structured interviews were used to collect data from Islamic banking employees. Originality/Value – The research appeared to be among the earlier works to examine the perception of Islamic banking employees in Malaysia and the factors associated to it. The study envisaged these factors to improve employees’ attitude towards Islamic banking including Shariah training and background in particular. Findings – The findings revealed that employees working in Malaysian Islamic banks have a number of wrongful pre-conceived ideas about Islamic banking. The wronged perception is mainly based on operations of Islamic banking (the gap between theory and practice), lack of Shariah training and Shariah background. Similarly, factors influencing employees’ attitude towards Islamic banking include employees’ awareness of Islamic banking, its usefulness and Shariah compliance besides other contributing factors. Further, employees’ attitude is found to impact positively on their work outcomes such as organizational commitment.
format Article
author Ali, Syed Ahmad
Hassan, Arif
author_facet Ali, Syed Ahmad
Hassan, Arif
author_sort Ali, Syed Ahmad
title Employees attitude towards Islamic banking: An exploratory study in Malaysia
title_short Employees attitude towards Islamic banking: An exploratory study in Malaysia
title_full Employees attitude towards Islamic banking: An exploratory study in Malaysia
title_fullStr Employees attitude towards Islamic banking: An exploratory study in Malaysia
title_full_unstemmed Employees attitude towards Islamic banking: An exploratory study in Malaysia
title_sort employees attitude towards islamic banking: an exploratory study in malaysia
publisher International Journals of Multidisciplinary Research Academy (IJMRA)
publishDate 2017
url http://irep.iium.edu.my/57844/
http://irep.iium.edu.my/57844/
http://irep.iium.edu.my/57844/7/57844.pdf
first_indexed 2023-09-18T21:21:46Z
last_indexed 2023-09-18T21:21:46Z
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