User satisfaction with m-government sites: an empirical investigation
The rapid development of mobile sites and their continued use by users, as well as government organizations delivering their services to citizens has witnessed considerable high growth over the years. However, it appears that mobile services may lack quality and user satisfaction, since the sites ar...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
SSRN
2014
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/40521/ http://irep.iium.edu.my/40521/ http://irep.iium.edu.my/40521/ http://irep.iium.edu.my/40521/1/MurniM_Ikhlas_mobile_government_SSRN-id2386555.pdf |