An assessment of commuters’ perceptions of safety and comfort levels of ‘women-only coach’: the case study of KTM Komuter Malaysia

Ideally, cities of developing countries and their public transportation services need to be sensitive to the quality of services rendered. In this context, this study assessed the commuters' perceptions towards Women-Only Coach services by the KTM Komuter. KTM Komuter, is a suburban heavy rai...

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Bibliographic Details
Main Authors: Bachok, Syahriah, Mohamed Osman, Mariana, Murad, Mirahida, Ibrahim, Mansor
Format: Article
Language:English
Published: Elsevier 2014
Subjects:
Online Access:http://irep.iium.edu.my/36532/
http://irep.iium.edu.my/36532/
http://irep.iium.edu.my/36532/
http://irep.iium.edu.my/36532/1/syarriah_mirahida_scopus_procedia_2014.pdf