Effects of Lean Six Sigma application in healthcare services: a literature review
The healthcare organization is the place where defects and mistakes cannot be tolerated. A simple mistake can cost a human life so defects or mistakes must be eliminated in healthcare service processes. A Lean Six Sigma (LSS) approach is the best option in a healthcare environment for dealing w...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Walter de Gruyter
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/34261/ http://irep.iium.edu.my/34261/ http://irep.iium.edu.my/34261/1/Effects_of_Lean_Six_Sigma_application_in_healthcare.pdf |