Satisfaction Among Gen Y patients: a case study of students at the International Islamic University Malaysia

Purpose – The purpose of this paper is to assess satisfaction of Generation Y (Gen Y) patients in Malaysia. Design/methodology/approach – A patient satisfaction study was conducted on an outpatient clinic at the Health Centre of the International Islamic University Malaysia (IIUM). The majority o...

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Bibliographic Details
Main Authors: Abd. Manaf, Noor Hazilah, Mohd, Dinon, Abdullah, Kalthom
Format: Article
Language:English
Published: Emerald Group Publishing 2010
Subjects:
Online Access:http://irep.iium.edu.my/3356/
http://irep.iium.edu.my/3356/
http://irep.iium.edu.my/3356/
http://irep.iium.edu.my/3356/1/Satisfaction_among_patients_2010.pdf