Computer assisted alerts using mental model approach for customer service improvement
Warning alerts are specially designed to protect user rights and safety to avoid serious damage caused by overlooking the essence of warning alerts. Today’s world of Information Communication Technology (ICT) needs improvement and to review the decisions of security experts in terms of improving war...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Scientific Research Publishing
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/32452/ http://irep.iium.edu.my/32452/ http://irep.iium.edu.my/32452/ http://irep.iium.edu.my/32452/1/JSEA_2013101213553912.pdf |