Service quality and influencing factor on consumer purchase intention of online ticketing: an empirical study in Iran

This study gives a report on e-service quality and consumer purchase intention towards online ticketing. In this research, the reasons why some people remain committed to the traditional method of purchasing materials while others have embraced the use of online channels were investigated. The outco...

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Bibliographic Details
Main Authors: Nikhashemi, Seyed Rajab, Haque, A. K. M. Ahasanul, Yasmin, Farzana, Khatibi, Ali
Format: Article
Language:English
Published: Society of Business and Management Dynamics 2012
Subjects:
Online Access:http://irep.iium.edu.my/26603/
http://irep.iium.edu.my/26603/
http://irep.iium.edu.my/26603/1/Service_quality_and_influencing_factor_on_consumer_purchase_intention_of_online_Ticketing_An_empirical_study_in_Iran.pdf