Factors influence switching behavior of Islamic bank customers : does syariah issue matter?
An Islamic bank is now not only facing competition from its peer Islamic banks but also from conventional bans, which offer Islamic banking products through their Islamic subsidiary. When the competition becomes tougher, customers are given more options to choose their banks and switch from their cu...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/26367/ http://irep.iium.edu.my/26367/ http://irep.iium.edu.my/26367/1/iBAF_Abduh_et_al_2012%5B1%5D.pdf |