Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model

In this information age many institutions have resorted to using information systems to handle most of the business processes. However, well as many of them spend huge resources on implementing information systems to solve their problems, many times the value for money invested in putting up these...

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Main Authors:	Moses, Golooba, Musleh, Mahmoud M, Nofal, Karama M A, Hassan, Azizah, Monther, Khansa, Ahlan, Abdul Rahman
Format:	Article
Language:	English
Published:	WCSIT 2012
Subjects:	T58.5 Information technology T58.6 Management information systems
Online Access:	http://irep.iium.edu.my/21506/ http://irep.iium.edu.my/21506/ http://irep.iium.edu.my/21506/1/Towards_Successful_Improvement_of_Students%E2%80%99_Residential_Management_Processes_using_the_Enterprise_Architecture_Maturity_Model.pdf

id	iium-21506
recordtype	eprints
spelling	iium-215062012-06-13T00:46:27Z http://irep.iium.edu.my/21506/ Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model Moses, Golooba Musleh, Mahmoud M Nofal, Karama M A Hassan, Azizah Monther, Khansa Ahlan, Abdul Rahman T58.5 Information technology T58.6 Management information systems In this information age many institutions have resorted to using information systems to handle most of the business processes. However, well as many of them spend huge resources on implementing information systems to solve their problems, many times the value for money invested in putting up these information systems is not optimally realized because more often these systems fail to fully address the problems they were intended to solve. This article examines how organization such as a University, can use both e-management and LEAN management principles to improve their business processes and the overall enterprise architecture; with an aim of improving the business process at the University through redesigning the current enterprise architecture based on Service oriented Architecture (SOA). It is hoped that the redesigned enterprise architecture knitted around the above principles will go a long way in improving the satisfaction levels on the side of students, and other stakeholders like staff and senior management, reduce on wastage, improve on agility of business processes, increase productivity on the side of employees and thus result into happy managers and students. The methodology was qualitative which involved conducting indepth interviews with students and senior managers from business process owners’ side, data owners and senior managers at the Information Technology Division of the University. The following findings and recommendations were based on a single case study conducted at University X where students are not satisfied with the current quality of service they receive from the University’s hostel management. WCSIT 2012 Article PeerReviewed application/pdf en http://irep.iium.edu.my/21506/1/Towards_Successful_Improvement_of_Students%E2%80%99_Residential_Management_Processes_using_the_Enterprise_Architecture_Maturity_Model.pdf Moses, Golooba and Musleh, Mahmoud M and Nofal, Karama M A and Hassan, Azizah and Monther, Khansa and Ahlan, Abdul Rahman (2012) Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model. World of Computer Science and Information Technology Journal (WCSIT), 2 (1). pp. 29-37. ISSN 2221-0741 http://www.wcsit.org/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	T58.5 Information technology T58.6 Management information systems
spellingShingle	T58.5 Information technology T58.6 Management information systems Moses, Golooba Musleh, Mahmoud M Nofal, Karama M A Hassan, Azizah Monther, Khansa Ahlan, Abdul Rahman Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
description	In this information age many institutions have resorted to using information systems to handle most of the business processes. However, well as many of them spend huge resources on implementing information systems to solve their problems, many times the value for money invested in putting up these information systems is not optimally realized because more often these systems fail to fully address the problems they were intended to solve. This article examines how organization such as a University, can use both e-management and LEAN management principles to improve their business processes and the overall enterprise architecture; with an aim of improving the business process at the University through redesigning the current enterprise architecture based on Service oriented Architecture (SOA). It is hoped that the redesigned enterprise architecture knitted around the above principles will go a long way in improving the satisfaction levels on the side of students, and other stakeholders like staff and senior management, reduce on wastage, improve on agility of business processes, increase productivity on the side of employees and thus result into happy managers and students. The methodology was qualitative which involved conducting indepth interviews with students and senior managers from business process owners’ side, data owners and senior managers at the Information Technology Division of the University. The following findings and recommendations were based on a single case study conducted at University X where students are not satisfied with the current quality of service they receive from the University’s hostel management.
format	Article
author	Moses, Golooba Musleh, Mahmoud M Nofal, Karama M A Hassan, Azizah Monther, Khansa Ahlan, Abdul Rahman
author_facet	Moses, Golooba Musleh, Mahmoud M Nofal, Karama M A Hassan, Azizah Monther, Khansa Ahlan, Abdul Rahman
author_sort	Moses, Golooba
title	Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
title_short	Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
title_full	Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
title_fullStr	Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
title_full_unstemmed	Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
title_sort	towards successful improvement of students’ residential management processes using the enterprise architecture maturity model
publisher	WCSIT
publishDate	2012
url	http://irep.iium.edu.my/21506/ http://irep.iium.edu.my/21506/ http://irep.iium.edu.my/21506/1/Towards_Successful_Improvement_of_Students%E2%80%99_Residential_Management_Processes_using_the_Enterprise_Architecture_Maturity_Model.pdf
first_indexed	2023-09-18T20:32:42Z
last_indexed	2023-09-18T20:32:42Z
_version_	1777408841644769280

Towards successful improvement of students’ residential management processes using the enterprise architecture maturity model

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