Malaysia IT outsourcing industry: practices, models, trends and challenges from a case of an offshore global service provider
Malaysia IT outsourcing (ITO) practices have been around after the Kodak effect but was not widely publicized until massive public sector computerization projects and automation of financial systems after Asian financial crisis in 1997. Thus, many service providers, including world-class firms, pr...
| Main Authors: | , , , |
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| Format: | Book Chapter |
| Language: | English |
| Published: |
WSEAS Press
2009
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/17419/ http://irep.iium.edu.my/17419/ http://irep.iium.edu.my/17419/1/AAMCIS2-24.pdf |