Practice follows structure: QM in Malaysian public hospitals

Purpose – The main aim of this study is to provide an empirical analysis on the practice of quality management among employees of Malaysian public hospitals at the district, state and national level hospitals. This paper aims to perform a comparative analysis on quality management practices among th...

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Bibliographic Details
Main Author: Abd. Manaf, Noor Hazilah
Format: Article
Language:English
Published: Emerald Group Publishing Limited 2009
Subjects:
Online Access:http://irep.iium.edu.my/1237/
http://irep.iium.edu.my/1237/
http://irep.iium.edu.my/1237/
http://irep.iium.edu.my/1237/1/Practice_follows.pdf