Delivering satisfaction and service quality a customer-based approach for libraries

Bibliographic Details
Main Author: Hernon
Other Authors: Whitman
Format: Book
Language:English
Published: New Delhi Indiana Publishing 2009
Series:American Library Association
Subjects:

KEMENTAH

Holdings details from KEMENTAH
Call Number: 025 52 HER F 2009
Accession Item Category Format Status Notes
0275025 Umum BOOKS AVAILABLE