Delivering satisfaction and service quality a customer-based approach for libraries
Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
New Delhi
Indiana Publishing
2009
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Series: | American Library Association
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Subjects: |
KEMENTAH
Call Number: |
025 52 HER F 2009 |
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Accession | Item Category | Format | Status | Notes |
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0275025 | Umum | BOOKS | AVAILABLE |