Winning the service game

Bibliographic Details
Main Author: Schneider, Benjamin
Other Authors: Bowen, David Earl
Format: Book
Language:English
Published: Boston Harvard Business School Press 1995
Subjects:

KD Pelandok

Holdings details from KD Pelandok
Call Number: 658 812 SCH 1995
Accession Item Category Format Status Notes
4000000098 Umum BOOKS AVAILABLE