The importance of loyalty card days: A study on Malaysian customers

by Jan, Muhammad Tahir, de Jager, Johan
Published 2017

Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach

by De Jager, Johan W., Jan, Muhammad Tahir
Published 2016

Are higher education institutions delivering customer satisfaction?

by de Jager, Johan W de Jager, Jan, Muhammad Tahir, Hebblethwaite, Denisa
Published 2015