Customers’ perception of restaurant service quality : evidence from Malaysia / Voon Boo Ho ... [et al.]

by Voon, Boo Ho, Kueh, Karen Meng Koon, Unggah, Lois, Chali, Raymond
Published 2009

Measuring website service quality for Malaysian companies / Voon Boo Ho, Karen Kueh and Mohd Zawawi Mohd Zafian

by Voon, Boo Ho, Kueh, Karen Meng Koon, Mohd Zafian, Mohd Zawawi
Published 2009