Pengelasan atribut kualiti bagi meningkatkan kepuasan pelanggan

by Wan Norsiah Mohamed, Faridatulazna A. Shahabuddin, Zainol Hj. Mustafa
Published 2007

Perbandingan beberapa ujian kebagusan penyuaian untuk taburan normal dan taburan logistik

by Faridatulazna A. Shahabuddin, Norkhairul Aizura Nordin, Kamarulzaman Ibrahim, Abdul Aziz Jemain
Published 2010

Value-based total performance excellence measurement: an overview of agenda and transformation

by Mokhtar Abdullah, Mohd Rashid Ab Hamid, Zainol Mustafa, Nur Riza Mohd Suradi, Fazli Idris, Choong-Yeun Liong, Wan Rosmanira Ismail, Faridatulazna A. Shahabuddin
Published 2011

Value-Based Total Performance Excellence Measurement (Vbtpem): An Overview of Agenda and Transformation

by Mokhtar, Abdullah, Ab Hamid, M. R., Zainol, Mustafa, Nur Riza, Mohd Suradi, Fazli, Idris, Choong, Yeun Liong, Wan Rosmanira, Ismail, Faridatulazna, A. Shahabuddin
Published 2011