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Arizal bin Ariffin
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Arizal bin Ariffin
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Customer satisfaction of lodging services among Malaysian Armed Forces personnel in Wisma Transit Kuala Lumpur
by
Arizal
bin
Ariffin
Published 2018
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Related Subjects
Customer satisfaction
Dissertations, Academic
Hospitality industry
Service recovery
Service recovery strategy
Service recovery time
Thesis
management