Showing 1 - 2 results of 2 for search 'Cyril Offord~', query time: 0.27s Refine Results
  1. 1
    Free food - some possibility : service recovery strategies in western based fast food restaurant / Ernest Cyril de Run and Liew Li Tyng
    by Cyril de Run, Ernest, Liew, Li Tyng
    Published 2007
    “… liners to offer free food and refunds but it was very probable that they would receive an apology…”
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  2. 2
    Healthy Participation, Healthy People : A Review of Social Accountability Initiatives in Indonesian Policies and Programs
    “… of health services. This report aims to inform efforts to improve SA in Indonesia’s health…”
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