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  1. 1
    Client satisfaction in outpatient unit of Hospital Sabak Bernam Selangor Darul Ehsan, 1997
    “…A cross-sectional survey of client satisfaction was done among patient above 15 years of age…”
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  2. 2
    Satisfaction levels of clients using emergency medical service in Klang Valley: retrospective telephone survey
    “…The measurement of clients' satisfaction with pre-hospital care setting is particularly important…”
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  3. 3
    Patient satisfaction constructs
    “… contribution of this study is identifying the dimensions of satisfaction perceived by Bangladeshi patients…”
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  4. 4
    The impact of preceived service quality on the client satisfaction a study of pay management service at Malaysian Armed Forces pay corps
    by Nordin bin Awang
    Published 2017
  5. 5
    You can't win a fight with your client and 49 other rules for providing great service
    by Markert
    Published 2007
    Subjects: “…Customer satisfaction…”
  6. 6
    Patient satisfaction with the dental services aqualitative study of the Malaysian armed forces
    by Paleswaran s/o Rajah
    Published 1998
  7. 7
    Clients Satisfactions In ISO Certified Health Clinic In Klinik Kesihatan Bandar Baru Bangi, Selangor And Its Associated Factors
    by Aniza I, Suhaila A
    Published 2011
    “… Kesihatan Bandar Baru Bangi, Selangor. Also to identify the relations of patient’s satisfaction…”
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  8. 8
    Impact of service quality on patient satisfaction a study on pulheems process at 712 Military Health Clinic Sungai Besi camp Kuala Lumpur
    by Mohd Najib bin Mohtar
    Published 2016
    Subjects: “…Patient satisfaction…”
  9. 9
    Development and validation of patient satisfaction instrument
    “…Purpose: Patient satisfaction of healthcare organisation is often used as a measure…”
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  10. 10
    World Bank Client Satisfaction Study, Pakistan 2013 : Executive Summary
    by Gallup Pakistan
    Published 2014
    “…The World Bank conducted a Client Satisfaction Study (CSS) for Pakistan in 2013…”
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  11. 11
    The practice of sulh in the Federal Territory: a study on clients' satisfaction of sulh service
    by Abdul Hak, Nora, Ahmad, Sa'odah
    Published 2010
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  12. 12
    The impact of customer satisfaction on customer loyalty among MPC’s clients in East Coast Region (Pahang) / Halimah Ahmad Mahauddin
    by Ahmad Mahauddin, Halimah
    Published 2010
    Subjects: “…Consumer satisfaction…”
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  13. 13
    Factors that influence perceived service quality among Port Klang Trading client / Atira Adlan and Asmaa’ Arinah Zulkifli
    Subjects: “…Consumer satisfaction…”
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  14. 14
    Patients' satisfaction in Antenatal Clinic Hospital Universiti Kebangsaan Malaysia
    by S. Dyah Pitaloka, A.M. Rizal
    Published 2006
    “… with patients’ satisfaction in antenatal clinic at Hospital Universiti Kebangsaan Malaysia. Methods: A total…”
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  15. 15
    Patient satisfaction as an indicator of service quality in malaysian public hospitals
    “…The main aim of the paper is to provide an empirical analysis on patient satisfaction…”
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  16. 16
    Factors determinant of patients’ satisfaction towards health tourism in Malaysia
    “…’ satisfaction. This research has been designed to analyze the factors that may affect patients’ satisfaction…”
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  17. 17
    Survey on patient’s satisfaction on the service quality in an emergency department in Malaysia
    “… was to explore patient’s satisfaction level on care of five domains; services, communication, waiting time…”
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  18. 18
    Performance Evaluation of Public Health Laboratories in Kenya
    Subjects: “…CLIENT SATISFACTION…”
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  19. 19
    Patient Satisfaction, Doctor Effort and Interview Location: Evidence from Paraguay
    by Das, Jishnu, Sohnesen, Thomas Pave
    Published 2012
    Subjects: “…PATIENT SATISFACTION…”
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  20. 20
    Pharmaceutical marketing ethics in healthcare quality for patient satisfaction: an Islamic approach
    “… of pharmaceutical marketing strategies with quality healthcare service for patient’s satisfaction and investigated…”
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