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  1. 1
    Total quality management in government a practical guide for the real world
    by Cohen
    Published 1993
  2. 2
    Juran on leadership for quality an executive handbook
    by Juran
    Published 1989
  3. 3
    Let's talk quality 96 questions you always wanted to ask Philip Crosby
    by Crosby
    Published 1989
  4. 4
    Winning with quality the FPL story
    by Hudiburg
    Published 1991
  5. 5
    Cases in total quality management
    by OAKLAND
    Published 1994
  6. 6
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
  7. 7
    Quality in action 93 lessons in leadership, participation, and measurement
    by Townsend
    Published 1992
  8. 8
    The QUALITY and productivity equation American corporate strategies for the 1990s
    Published 1988
  9. 9
    Quality is free the art of making quality certain
    by CROSBY
    Published 1979
  10. 10
    Total quality transformations optimizing missions, methods and management
    by CAROSELLI
    Published 1991
  11. 11
    Managing for total quality from Deming to Taguchi and SPC
    by LOGOTHETIS
    Published 1992
  12. 12
    Management for quality improvement the seven new QC tools
    Published 1988
  13. 13
    QUALITY change through teamwork
    Published 1992
  14. 14
    How to analyze, business, financial statements and the quality of earnings
    by SIEGEL
    Published 1991
  15. 15
    Let's talk quality 96 questions you always wanted to ask Philip Crosby
    by Crosby
    Published 1989
  16. 16
    Total quality management the route to improving performance
    by Oakland
    Published 1993
  17. 17
    Dr. Deming the American who taught the Japanese about quality
    by Aguayo
    Published 1990
  18. 18
    Total quality control
    by Feigenbaum
    Published 1991
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