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  1. 1
    Customer satisfaction towards service quality of Army Transport (B vehicle)
    by Hazmy bin Hassan
    Published 2018
  2. 2
    Rethinking competitive advantage new rules for the digital age
    by Charan
    Published 2021
  3. 3
    Analyzing driver gratifaction of the spanco service provider in dealing with the army transportation
    by Jafry bin Ibrahim
    Published 2016
  4. 4
    Customer satisfaction index for transport services in the army
    by Azraf bin Omar
    Published 2016
  5. 5
    Delivering satisfaction and service quality a customer-based approach for libraries
    by Hernon
    Published 2009
  6. 6
    Mengukur kepuasan pelanggan
    by Gerson
    Published 2000
  7. 7
    The customer culture imperative a leader's guide to driving superior performance
    by Brown
    Published 2014
  8. 8
    The enemy within actions that self-destruct companies, customer service & jobs
    by Buchanan
    Published 1996
  9. 9
    Applying Sun Tzu's art of war in customer service
    by Khoo
    Published 2002
  10. 10
    Five star service one star budget how to create magic moments for your customers that get you noticed, remembered and referred
    by Heppell
    Published 2006
  11. 11
    Customer satisfaction toolkit for ISO 9001:2000
    by Kessler
    Published 2003
  12. 12
    Customer-focused quality what to do on Monday morning
    by Hinton, Tom
    Published 1994
  13. 13
    Business process mapping improving customer satisfaction
    by Jacka
    Published 2002
  14. 14
    Amaze your customers! creative tips on winning and keeping your customers
    by Zanetti
    Published 2006
  15. 15
    Keeping customers
    Published 1993
  16. 16
    Pelanggan adalah raja satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar
    by Tschohl
    Published 1998
  17. 17
    Managing customer value creating quality and service that customers can see
    by GALE
    Published 1994
  18. 18
    Pengurusan khidmat pelanggan petua dan teknik
    by Rahmat Ismail
    Published 2001
  19. 19
    Managing customer value creating quality and service that customer can see
    by Gale, Bradley T.
    Published 1994
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