A study of the effectiveness of recruitment in selecting qualified talents in service organization

The purpose of this study was to assess the effectiveness of the recruitment and selection practices and processes of services organizations, Kelly services and GD Express (GDEX). The need to attract and select a highly capabilities and skilled workforce in a tight and competitive market made the ne...

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Bibliographic Details
Main Author: Hiew, Hon Hoi
Format: Undergraduates Project Papers
Language:English
Published: 2013
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/8749/
http://umpir.ump.edu.my/id/eprint/8749/
http://umpir.ump.edu.my/id/eprint/8749/1/cd8449.pdf
Description
Summary:The purpose of this study was to assess the effectiveness of the recruitment and selection practices and processes of services organizations, Kelly services and GD Express (GDEX). The need to attract and select a highly capabilities and skilled workforce in a tight and competitive market made the necessity adoption of best practices in recruitment and selection by services based organizations. It was to examine the recruitment and selection practices in Kelly Services and GDEX, the effectiveness of the recruitment and selection practices of both companies, and ways to improve the practices. Based on the investigation on best practices in recruitment and selection, three research questions were answered. Firstly, the adoption of best practices in both organizations is studied. Secondly, the effectiveness of the recruitment and selection methods is giving attention. Finally a comparison is made between the recruitment and selection practices of Kelly Services and GDEX to determine which organization implement better techniques.