Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study

This study is about the comparison of simulation techniques between Discrete Event Simulation (DES) and Agent Based Simulation (ABS). DES is one of the best-known types of simulation techniques in Operational Research. Recently, there has been an emergence of another technique, namely ABS. One of th...

Full description

Bibliographic Details
Main Authors:	Mazlina, Abdul Majid, Aickelin, Uwe, Siebers, Peer-Olaf
Format:	Conference or Workshop Item
Language:	English
Published:	2007
Subjects:	T Technology (General) QA75 Electronic computers. Computer science
Online Access:	http://umpir.ump.edu.my/id/eprint/7355/ http://umpir.ump.edu.my/id/eprint/7355/1/OR_49_2007.pdf

id	ump-7355
recordtype	eprints
spelling	ump-73552018-04-12T01:55:04Z http://umpir.ump.edu.my/id/eprint/7355/ Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study Mazlina, Abdul Majid Aickelin, Uwe Siebers, Peer-Olaf T Technology (General) QA75 Electronic computers. Computer science This study is about the comparison of simulation techniques between Discrete Event Simulation (DES) and Agent Based Simulation (ABS). DES is one of the best-known types of simulation techniques in Operational Research. Recently, there has been an emergence of another technique, namely ABS. One of the qualities of ABS is that it helps to gain a better understanding of complex systems that involve the interaction of people with their environment as it allows to model concepts like autonomy and proactiveness which are important attributes to consider. Although there is a lot of literature relating to DES and ABS, we have found none that focuses on exploring the capability of both in tackling the human behaviour issues which relates to queuing time and customer satisfaction in the retail sector. Therefore, the objective of this study is to identify empirically the differences between these simulation techniques by stimulating the potential economic benefits of introducing new policies in a department store. To apply the new strategy, the behaviour of consumers in a retail store will be modelled using the DES and ABS approach and the results will be compared. We aim to understand which simulation technique is better suited to human behaviour modelling by investigating the capability of both techniques in predicting the best solution for an organisation in using management practices. Our main concern is to maximise customer satisfaction, for example by minimising their waiting times for the different services provided. 2007 Conference or Workshop Item NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/7355/1/OR_49_2007.pdf Mazlina, Abdul Majid and Aickelin, Uwe and Siebers, Peer-Olaf (2007) Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study. In: Annual Operational Research Conference 49 (OR 49), 2007 , Edinburgh, UK. . (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English
topic	T Technology (General) QA75 Electronic computers. Computer science
spellingShingle	T Technology (General) QA75 Electronic computers. Computer science Mazlina, Abdul Majid Aickelin, Uwe Siebers, Peer-Olaf Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study
description	This study is about the comparison of simulation techniques between Discrete Event Simulation (DES) and Agent Based Simulation (ABS). DES is one of the best-known types of simulation techniques in Operational Research. Recently, there has been an emergence of another technique, namely ABS. One of the qualities of ABS is that it helps to gain a better understanding of complex systems that involve the interaction of people with their environment as it allows to model concepts like autonomy and proactiveness which are important attributes to consider. Although there is a lot of literature relating to DES and ABS, we have found none that focuses on exploring the capability of both in tackling the human behaviour issues which relates to queuing time and customer satisfaction in the retail sector. Therefore, the objective of this study is to identify empirically the differences between these simulation techniques by stimulating the potential economic benefits of introducing new policies in a department store. To apply the new strategy, the behaviour of consumers in a retail store will be modelled using the DES and ABS approach and the results will be compared. We aim to understand which simulation technique is better suited to human behaviour modelling by investigating the capability of both techniques in predicting the best solution for an organisation in using management practices. Our main concern is to maximise customer satisfaction, for example by minimising their waiting times for the different services provided.
format	Conference or Workshop Item
author	Mazlina, Abdul Majid Aickelin, Uwe Siebers, Peer-Olaf
author_facet	Mazlina, Abdul Majid Aickelin, Uwe Siebers, Peer-Olaf
author_sort	Mazlina, Abdul Majid
title	Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study
title_short	Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study
title_full	Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study
title_fullStr	Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study
title_full_unstemmed	Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study
title_sort	human behaviour modelling for discrete event and agent based simulation: a case study
publishDate	2007
url	http://umpir.ump.edu.my/id/eprint/7355/ http://umpir.ump.edu.my/id/eprint/7355/1/OR_49_2007.pdf
first_indexed	2023-09-18T22:03:58Z
last_indexed	2023-09-18T22:03:58Z
_version_	1777414584577032192

Human Behaviour Modelling For Discrete Event And Agent Based Simulation: A Case Study

Similar Items