Evaluating Emergency Department Resource Capacity Using Simulation

Emergency departments open 24 hours every day and may receive patients at any time most unexpectedly. Adequate resource planning to meet the various demands in emergency departments is arguably amongst the most critical challenges faced by hospital administrators due to the complexity of the system...

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Main Authors:	Norazura, Ahmad, Noraida, Abdul Ghani, Anton Abdulbasah, Kamil, Razman, Mat Tahar, Aik Howe, Teo
Format:	Article
Language:	English English
Published:	Canadian Center of Science and Education 2012
Subjects:	RA Public aspects of medicine
Online Access:	http://umpir.ump.edu.my/id/eprint/6810/ http://umpir.ump.edu.my/id/eprint/6810/ http://umpir.ump.edu.my/id/eprint/6810/ http://umpir.ump.edu.my/id/eprint/6810/1/Evaluating_Emergency_department_resource_capacity_using_simulation.pdf http://umpir.ump.edu.my/id/eprint/6810/4/ftech-2012-razman-Evaluating%20Emergency%20department%20resource.pdf

id	ump-6810
recordtype	eprints
spelling	ump-68102016-05-17T02:52:39Z http://umpir.ump.edu.my/id/eprint/6810/ Evaluating Emergency Department Resource Capacity Using Simulation Norazura, Ahmad Noraida, Abdul Ghani Anton Abdulbasah, Kamil Razman, Mat Tahar Aik Howe, Teo RA Public aspects of medicine Emergency departments open 24 hours every day and may receive patients at any time most unexpectedly. Adequate resource planning to meet the various demands in emergency departments is arguably amongst the most critical challenges faced by hospital administrators due to the complexity of the system and diverse patient flows. In this paper, we present a computer simulation model to evaluate resource utilization among personnel and physical resources in a typical emergency department (ED) of a government hospital in Malaysia. The model allows administrators to see patient movement flows as well as how these flows are affected by resource capacity level in the ED. The use of this simulation model helps to evaluate ED operations, provides useful insight for possible areas of improvement, and directs the allocation of specific resources for maximal impact. Three scenarios were tested to find out the impact of patient surge on ED performance measures. Results from the scenarios show that a 30% increase of attendances according to triage zones affects most of the performance measures. In addition, medical assistants are the critical resources with average utilization greater than 70%. Canadian Center of Science and Education 2012 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/6810/1/Evaluating_Emergency_department_resource_capacity_using_simulation.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/6810/4/ftech-2012-razman-Evaluating%20Emergency%20department%20resource.pdf Norazura, Ahmad and Noraida, Abdul Ghani and Anton Abdulbasah, Kamil and Razman, Mat Tahar and Aik Howe, Teo (2012) Evaluating Emergency Department Resource Capacity Using Simulation. Modern Applied Science, 6 (11). pp. 9-19. ISSN 1913-1844 (printed); 1913-1852 (online) http://dx.doi.org/10.5539/mas.v6n11p9 doi:10.5539/mas.v6n11
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English English
topic	RA Public aspects of medicine
spellingShingle	RA Public aspects of medicine Norazura, Ahmad Noraida, Abdul Ghani Anton Abdulbasah, Kamil Razman, Mat Tahar Aik Howe, Teo Evaluating Emergency Department Resource Capacity Using Simulation
description	Emergency departments open 24 hours every day and may receive patients at any time most unexpectedly. Adequate resource planning to meet the various demands in emergency departments is arguably amongst the most critical challenges faced by hospital administrators due to the complexity of the system and diverse patient flows. In this paper, we present a computer simulation model to evaluate resource utilization among personnel and physical resources in a typical emergency department (ED) of a government hospital in Malaysia. The model allows administrators to see patient movement flows as well as how these flows are affected by resource capacity level in the ED. The use of this simulation model helps to evaluate ED operations, provides useful insight for possible areas of improvement, and directs the allocation of specific resources for maximal impact. Three scenarios were tested to find out the impact of patient surge on ED performance measures. Results from the scenarios show that a 30% increase of attendances according to triage zones affects most of the performance measures. In addition, medical assistants are the critical resources with average utilization greater than 70%.
format	Article
author	Norazura, Ahmad Noraida, Abdul Ghani Anton Abdulbasah, Kamil Razman, Mat Tahar Aik Howe, Teo
author_facet	Norazura, Ahmad Noraida, Abdul Ghani Anton Abdulbasah, Kamil Razman, Mat Tahar Aik Howe, Teo
author_sort	Norazura, Ahmad
title	Evaluating Emergency Department Resource Capacity Using Simulation
title_short	Evaluating Emergency Department Resource Capacity Using Simulation
title_full	Evaluating Emergency Department Resource Capacity Using Simulation
title_fullStr	Evaluating Emergency Department Resource Capacity Using Simulation
title_full_unstemmed	Evaluating Emergency Department Resource Capacity Using Simulation
title_sort	evaluating emergency department resource capacity using simulation
publisher	Canadian Center of Science and Education
publishDate	2012
url	http://umpir.ump.edu.my/id/eprint/6810/ http://umpir.ump.edu.my/id/eprint/6810/ http://umpir.ump.edu.my/id/eprint/6810/ http://umpir.ump.edu.my/id/eprint/6810/1/Evaluating_Emergency_department_resource_capacity_using_simulation.pdf http://umpir.ump.edu.my/id/eprint/6810/4/ftech-2012-razman-Evaluating%20Emergency%20department%20resource.pdf
first_indexed	2023-09-18T22:02:55Z
last_indexed	2023-09-18T22:02:55Z
_version_	1777414517635940352

Evaluating Emergency Department Resource Capacity Using Simulation

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