Quality Improvement Culture in KPJ Seremban Specialist Hospital, Malaysia: The Impact of Total Quality Management
Two studies were conducted. The first study was related to the quality Improvement culture survey where a pilot test was conducted in August 2012 with 100 staff responded. Reliability analysis test was conducted using SPSS and it was found reliable. The Cronbach's Alpha between Quality Improve...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Pahrmaceutical and Biological Society
2013
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Subjects: | |
Online Access: | http://umpir.ump.edu.my/id/eprint/6799/ http://umpir.ump.edu.my/id/eprint/6799/ http://umpir.ump.edu.my/id/eprint/6799/1/Quality_Improvement_Culture_in_KPJ_Seremban_Specialist_Hospital%2C_Malaysia.pdf |