Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach

This paper discusses the determination of customer requirements for the development of a welding fumes index by using a Quality Function Deployment (QFD) approach. A welding fumes index is developed with the objective of enhancing welding workplace safety and health. The index simplifies complex hea...

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Main Authors:	Nurhidayah, Abdull, Azian, Hariri, N. Azreen, P., A. M., Leman, M. Z. M., Yusof
Format:	Article
Language:	English
Published:	Universiti Malaysia Pahang 2014
Subjects:	TJ Mechanical engineering and machinery
Online Access:	http://umpir.ump.edu.my/id/eprint/6704/ http://umpir.ump.edu.my/id/eprint/6704/ http://umpir.ump.edu.my/id/eprint/6704/ http://umpir.ump.edu.my/id/eprint/6704/1/ftech-2014-hidayah-determination_of_customer.pdf

id	ump-6704
recordtype	eprints
spelling	ump-67042016-04-18T06:01:13Z http://umpir.ump.edu.my/id/eprint/6704/ Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach Nurhidayah, Abdull Azian, Hariri N. Azreen, P. A. M., Leman M. Z. M., Yusof TJ Mechanical engineering and machinery This paper discusses the determination of customer requirements for the development of a welding fumes index by using a Quality Function Deployment (QFD) approach. A welding fumes index is developed with the objective of enhancing welding workplace safety and health. The index simplifies complex health-hazard issues of welding fumes so that they can be comprehended easily by employees and administrators. Likert scale questionnaires on welders’ desire to know about the health effects of the various welding fumes that exist in their workplace were distributed among welders in the automotive assembly industry in the state of Pahang, Malaysia. A pilot test of the QFD questionnaire was done (n=11) and Cronbach Alpha’s analysis is 0.967, which indicates a high level of internal consistency of the questionnaire scale. In the actual sampling (n=32), the results of the questionnaires show that all the customer requirements (irritant effect, sensitizer effects, respiratory system effect, systemic toxin effect, reproductive toxins effect, carcinogen effect, mixture effect) were equally important to the welders. The relationship between the customer (welder) requirement and technical characteristics was established, whereby important technical characteristics were shortlisted (personal sampling 23.0%, multi chemical analysis 20.8%, exposure limit 19.7%, health questionnaire 17.6% and lung function test 14.7%). Development of welding fumes indices according to employee demand will increase knowledge and awareness of occupational safety and health among employees (welders). Universiti Malaysia Pahang 2014 Article PeerReviewed application/pdf en cc_by http://umpir.ump.edu.my/id/eprint/6704/1/ftech-2014-hidayah-determination_of_customer.pdf Nurhidayah, Abdull and Azian, Hariri and N. Azreen, P. and A. M., Leman and M. Z. M., Yusof (2014) Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach. International Journal of Automotive and Mechanical Engineering (IJAME), 9. pp. 1609-1619. ISSN 2229-8649 (Print); 2180-1606 (Online) http://dx.doi.org/10.15282/ijame.9.2013.11.0133 DOI: 10.15282/ijame.9.2013.11.0133
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English
topic	TJ Mechanical engineering and machinery
spellingShingle	TJ Mechanical engineering and machinery Nurhidayah, Abdull Azian, Hariri N. Azreen, P. A. M., Leman M. Z. M., Yusof Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
description	This paper discusses the determination of customer requirements for the development of a welding fumes index by using a Quality Function Deployment (QFD) approach. A welding fumes index is developed with the objective of enhancing welding workplace safety and health. The index simplifies complex health-hazard issues of welding fumes so that they can be comprehended easily by employees and administrators. Likert scale questionnaires on welders’ desire to know about the health effects of the various welding fumes that exist in their workplace were distributed among welders in the automotive assembly industry in the state of Pahang, Malaysia. A pilot test of the QFD questionnaire was done (n=11) and Cronbach Alpha’s analysis is 0.967, which indicates a high level of internal consistency of the questionnaire scale. In the actual sampling (n=32), the results of the questionnaires show that all the customer requirements (irritant effect, sensitizer effects, respiratory system effect, systemic toxin effect, reproductive toxins effect, carcinogen effect, mixture effect) were equally important to the welders. The relationship between the customer (welder) requirement and technical characteristics was established, whereby important technical characteristics were shortlisted (personal sampling 23.0%, multi chemical analysis 20.8%, exposure limit 19.7%, health questionnaire 17.6% and lung function test 14.7%). Development of welding fumes indices according to employee demand will increase knowledge and awareness of occupational safety and health among employees (welders).
format	Article
author	Nurhidayah, Abdull Azian, Hariri N. Azreen, P. A. M., Leman M. Z. M., Yusof
author_facet	Nurhidayah, Abdull Azian, Hariri N. Azreen, P. A. M., Leman M. Z. M., Yusof
author_sort	Nurhidayah, Abdull
title	Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_short	Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_full	Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_fullStr	Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_full_unstemmed	Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach
title_sort	determination of customer requirement for welding fumes index development in automotive industries by using quality function deployment approach
publisher	Universiti Malaysia Pahang
publishDate	2014
url	http://umpir.ump.edu.my/id/eprint/6704/ http://umpir.ump.edu.my/id/eprint/6704/ http://umpir.ump.edu.my/id/eprint/6704/ http://umpir.ump.edu.my/id/eprint/6704/1/ftech-2014-hidayah-determination_of_customer.pdf
first_indexed	2023-09-18T22:02:41Z
last_indexed	2023-09-18T22:02:41Z
_version_	1777414503866040320

Determination of Customer Requirement for Welding Fumes Index Development in Automotive Industries by using Quality Function Deployment Approach

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