Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling

Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling

Implementation of KMS has increased rapidly due to rapid advancement in technology up gradation and usage. After thorough review of previous literatures on KMS, it was noticed that knowledge quality, system quality and service quality are key determinants for KMS success. This study investigates th...

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Main Authors: Yuserrie, Zainuddin, Noor Azlinna, Azizan, Panigrahi, Shrikant
Format: Article
Language:English
Published: Globeedu Group 2014
Subjects:
HD28 Management. Industrial Management
Online Access:http://umpir.ump.edu.my/id/eprint/6459/
http://umpir.ump.edu.my/id/eprint/6459/
http://umpir.ump.edu.my/id/eprint/6459/1/Investigating_Key_Determinants_for_the_Success_of_Knowledge_Management_System_%28KMS%29_in_Higher_Learning_Institutions_of_Malaysia_using_Structural_Equation_Modeling.pdf
id ump-6459
recordtype eprints
spelling ump-64592018-08-29T04:38:42Z http://umpir.ump.edu.my/id/eprint/6459/ Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling Yuserrie, Zainuddin Noor Azlinna, Azizan Panigrahi, Shrikant HD28 Management. Industrial Management Implementation of KMS has increased rapidly due to rapid advancement in technology up gradation and usage. After thorough review of previous literatures on KMS, it was noticed that knowledge quality, system quality and service quality are key determinants for KMS success. This study investigates the key determinants for the success of knowledge management system (KMSs) in the higher learning institutions (HLIs) of Malaysia. This paper utilized these key determinants for the investigation of KMS success contributing user satisfaction as mediating effect between key determinants and KMS success. Using the data of 223 respondents engaged with administrative and academic activities in universities and colleges of Malaysia, the relationship between knowledge quality, system quality, and service quality with KMS success using user satisfaction as mediating effect was examined through structural equation modeling. From the structural model it was found that user satisfaction plays a full mediating effect between key determinant factors (knowledge quality, system quality, and service quality) and KMS success. KMS success model generated in this study had provided both applied and theoretical recommendation Globeedu Group 2014 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/6459/1/Investigating_Key_Determinants_for_the_Success_of_Knowledge_Management_System_%28KMS%29_in_Higher_Learning_Institutions_of_Malaysia_using_Structural_Equation_Modeling.pdf Yuserrie, Zainuddin and Noor Azlinna, Azizan and Panigrahi, Shrikant (2014) Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling. The International Journal Of Humanities & Social Studies (IJHSS), 2 (6). pp. 202-209. ISSN 2321 - 9203 http://theijhss.com/june2014/37.HS1406-051.pdf
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Yuserrie, Zainuddin
Noor Azlinna, Azizan
Panigrahi, Shrikant
Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
description Implementation of KMS has increased rapidly due to rapid advancement in technology up gradation and usage. After thorough review of previous literatures on KMS, it was noticed that knowledge quality, system quality and service quality are key determinants for KMS success. This study investigates the key determinants for the success of knowledge management system (KMSs) in the higher learning institutions (HLIs) of Malaysia. This paper utilized these key determinants for the investigation of KMS success contributing user satisfaction as mediating effect between key determinants and KMS success. Using the data of 223 respondents engaged with administrative and academic activities in universities and colleges of Malaysia, the relationship between knowledge quality, system quality, and service quality with KMS success using user satisfaction as mediating effect was examined through structural equation modeling. From the structural model it was found that user satisfaction plays a full mediating effect between key determinant factors (knowledge quality, system quality, and service quality) and KMS success. KMS success model generated in this study had provided both applied and theoretical recommendation
format Article
author Yuserrie, Zainuddin
Noor Azlinna, Azizan
Panigrahi, Shrikant
author_facet Yuserrie, Zainuddin
Noor Azlinna, Azizan
Panigrahi, Shrikant
author_sort Yuserrie, Zainuddin
title Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
title_short Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
title_full Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
title_fullStr Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
title_full_unstemmed Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
title_sort investigating key determinants for the success of knowledge management system (kms) in higher learning institutions of malaysia using structural equation modeling
publisher Globeedu Group
publishDate 2014
url http://umpir.ump.edu.my/id/eprint/6459/
http://umpir.ump.edu.my/id/eprint/6459/
http://umpir.ump.edu.my/id/eprint/6459/1/Investigating_Key_Determinants_for_the_Success_of_Knowledge_Management_System_%28KMS%29_in_Higher_Learning_Institutions_of_Malaysia_using_Structural_Equation_Modeling.pdf
first_indexed 2023-09-18T22:02:13Z
last_indexed 2023-09-18T22:02:13Z
_version_ 1777414473636642816

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