Value Innovation: The New Source Of Sustainability
In today’s highly competitive business environment, innovation per se may not be sufficient enough to sustain long-term success and competitive advantage. Innovation protection has become difficult without dynamic process of value innovation that can open new market spaces, make the competition irre...
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ump-257782019-08-30T08:12:03Z http://umpir.ump.edu.my/id/eprint/25778/ Value Innovation: The New Source Of Sustainability Hajar, Mohammed A. Daing Nasir, Ibrahim Mohd Ridzuan, Darun H Social Sciences (General) HB Economic Theory HG Finance In today’s highly competitive business environment, innovation per se may not be sufficient enough to sustain long-term success and competitive advantage. Innovation protection has become difficult without dynamic process of value innovation that can open new market spaces, make the competition irrelevant and create valuable intangible resources including firm’s reputation (customer satisfaction) and brand loyalty (customer loyalty). This paper aims to provide a new perspective to approach sustainability through value innovation in the Resource-Base View (RBV) context. This study highlights the new strategy of market transformation from physical tangible assets to value-creating intangible assets by presenting three innovation cases. In particular, this paper can motivate corporation to focus on value innovation rather than beating the competition in order to create a leap in value for both customers and themselves. Thus, this paper suggests a conceptual framework to enhance customer satisfaction and promotes customer loyalty in order to achieve competitive advantage, and hence sustainability. AGBA Publications Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/25778/1/hajar-2019-AGBA-Delhi-Conference-Proceedings%200.pdf Hajar, Mohammed A. and Daing Nasir, Ibrahim and Mohd Ridzuan, Darun Value Innovation: The New Source Of Sustainability. Conference Proceedings (Advances in Global Business Research), 16 (1). pp. 1029-1037. ISSN 1549-9332 http://www.agba.us/publications.html# |
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Digital Repository |
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Local University |
institution |
Universiti Malaysia Pahang |
building |
UMP Institutional Repository |
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Online Access |
language |
English |
topic |
H Social Sciences (General) HB Economic Theory HG Finance |
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H Social Sciences (General) HB Economic Theory HG Finance Hajar, Mohammed A. Daing Nasir, Ibrahim Mohd Ridzuan, Darun Value Innovation: The New Source Of Sustainability |
description |
In today’s highly competitive business environment, innovation per se may not be sufficient enough to sustain long-term success and competitive advantage. Innovation protection has become difficult without dynamic process of value innovation that can open new market spaces, make the competition irrelevant and create valuable intangible resources including firm’s reputation (customer satisfaction) and brand loyalty (customer loyalty). This paper aims to provide a new perspective to approach sustainability through value innovation in the Resource-Base View (RBV) context. This study highlights the new strategy of market transformation from physical tangible assets to value-creating intangible assets by presenting three innovation cases. In particular, this paper can motivate corporation to focus on value innovation rather than beating the competition in order to create a leap in value for both customers and themselves. Thus, this paper suggests a conceptual framework to enhance customer satisfaction and promotes customer loyalty in order to achieve competitive advantage, and hence sustainability. |
format |
Article |
author |
Hajar, Mohammed A. Daing Nasir, Ibrahim Mohd Ridzuan, Darun |
author_facet |
Hajar, Mohammed A. Daing Nasir, Ibrahim Mohd Ridzuan, Darun |
author_sort |
Hajar, Mohammed A. |
title |
Value Innovation: The New Source Of Sustainability |
title_short |
Value Innovation: The New Source Of Sustainability |
title_full |
Value Innovation: The New Source Of Sustainability |
title_fullStr |
Value Innovation: The New Source Of Sustainability |
title_full_unstemmed |
Value Innovation: The New Source Of Sustainability |
title_sort |
value innovation: the new source of sustainability |
publisher |
AGBA Publications |
url |
http://umpir.ump.edu.my/id/eprint/25778/ http://umpir.ump.edu.my/id/eprint/25778/ http://umpir.ump.edu.my/id/eprint/25778/1/hajar-2019-AGBA-Delhi-Conference-Proceedings%200.pdf |
first_indexed |
2023-09-18T22:39:47Z |
last_indexed |
2023-09-18T22:39:47Z |
_version_ |
1777416837177278464 |