Hybrid performance measurement of a business process outsourcing - a Malaysian company perspective
It's no longer new that customer perceived value for product and services are now greatly influenced by it's psychological and social advantages. In order to meet up with the increasing operational cost, response time, quality and innovative capabilities many companies turned their fixed o...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
AIP Publishing
2017
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/24890/ http://umpir.ump.edu.my/id/eprint/24890/ http://umpir.ump.edu.my/id/eprint/24890/1/Title-Hybrid%20Performance%20Measurement%20of%20a%20Business%20Process%20Outsourcing%20%E2%80%93%20A%20Malaysia%20Company%20Perspective.pdf http://umpir.ump.edu.my/id/eprint/24890/7/Hybrid%20performance%20measurement%20of%20a%20business%20process%20outsourcing%20-%20A%20Malaysian%20company%20perspective.pdf |