Determinant Factors of Total Quality Management (TQM) and Human Capital Management (HCM) for Product Quality Improvement in Herbal Industry in Malaysia
This study was to determine which factors of Total Quality Management (TQM) and Human Capital Management (HCM) that improve product quality of herbal industry in Malaysia. To establish a flexible data collection tool, a questionnaire was developed to measure the outcomes of herbal product quality. R...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Institute of Research and Journal
2018
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/22381/ http://umpir.ump.edu.my/id/eprint/22381/ http://umpir.ump.edu.my/id/eprint/22381/1/Determinant%20Factors%20of%20Total%20Quality%20Management%20%28TQM%29.pdf |