Modelling human queuing at Kuantan cinema

This thesis presents a comparison between types of queue system simulation by using Discrete Event Simulation (DES). In our literature review we identified a gap in comparing the applicability of this type of queue system. Hence, we focused our research on reactive and different level of detail of p...

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Main Author:	Abdul Qadir Jailani, Muchtar
Format:	Undergraduates Project Papers
Language:	English English English English
Published:	2016
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://umpir.ump.edu.my/id/eprint/18089/ http://umpir.ump.edu.my/id/eprint/18089/ http://umpir.ump.edu.my/id/eprint/18089/1/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Table%20of%20contents.pdf http://umpir.ump.edu.my/id/eprint/18089/2/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Abstract.pdf http://umpir.ump.edu.my/id/eprint/18089/3/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Chapter%201.pdf http://umpir.ump.edu.my/id/eprint/18089/19/Modelling%20human%20queuing%20at%20Kuantan%20cinema-References.pdf

id	ump-18089
recordtype	eprints
spelling	ump-180892017-07-07T07:18:24Z http://umpir.ump.edu.my/id/eprint/18089/ Modelling human queuing at Kuantan cinema Abdul Qadir Jailani, Muchtar QA75 Electronic computers. Computer science This thesis presents a comparison between types of queue system simulation by using Discrete Event Simulation (DES). In our literature review we identified a gap in comparing the applicability of this type of queue system. Hence, we focused our research on reactive and different level of detail of proactive of human behavior in service system.The aim of our thesis is first to identify the possible queuing type’s model, second is to develop different queuing types using discrete event simulation and lastly to compare the developed queuing type models based on waiting times and no. of customer served. To reach that we investigate both similarities and differences between model results performance and the similarities and differences in model difficulty performance.The comparison of the simulation is reach by using scenario method. We conduct three scenarios in same environment and DES method, the different is we use the different type of queue system in the simulation. In the first scenario(cinema ticket service) we use single queue line and multi service or counter, second scenario we still use single queue line and multi service but we reduce two counter services, and lastly third scenario we use multi queue line and multi service.The result from the experiment reveals that both single line and multi-line suitable for that kind of environment. In addition, multi-line and multi-service is more suitable in this environment for achieving the shorter waiting time to serve the customer in counter ticket cinema. 2016-12 Undergraduates Project Papers NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/18089/1/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Table%20of%20contents.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/18089/2/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Abstract.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/18089/3/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Chapter%201.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/18089/19/Modelling%20human%20queuing%20at%20Kuantan%20cinema-References.pdf Abdul Qadir Jailani, Muchtar (2016) Modelling human queuing at Kuantan cinema. Faculty of Computer Systems and Software Engineering, Universiti Malaysia Pahang. http://iportal.ump.edu.my/lib/item?id=chamo:99139&theme=UMP2
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English English English English
topic	QA75 Electronic computers. Computer science
spellingShingle	QA75 Electronic computers. Computer science Abdul Qadir Jailani, Muchtar Modelling human queuing at Kuantan cinema
description	This thesis presents a comparison between types of queue system simulation by using Discrete Event Simulation (DES). In our literature review we identified a gap in comparing the applicability of this type of queue system. Hence, we focused our research on reactive and different level of detail of proactive of human behavior in service system.The aim of our thesis is first to identify the possible queuing type’s model, second is to develop different queuing types using discrete event simulation and lastly to compare the developed queuing type models based on waiting times and no. of customer served. To reach that we investigate both similarities and differences between model results performance and the similarities and differences in model difficulty performance.The comparison of the simulation is reach by using scenario method. We conduct three scenarios in same environment and DES method, the different is we use the different type of queue system in the simulation. In the first scenario(cinema ticket service) we use single queue line and multi service or counter, second scenario we still use single queue line and multi service but we reduce two counter services, and lastly third scenario we use multi queue line and multi service.The result from the experiment reveals that both single line and multi-line suitable for that kind of environment. In addition, multi-line and multi-service is more suitable in this environment for achieving the shorter waiting time to serve the customer in counter ticket cinema.
format	Undergraduates Project Papers
author	Abdul Qadir Jailani, Muchtar
author_facet	Abdul Qadir Jailani, Muchtar
author_sort	Abdul Qadir Jailani, Muchtar
title	Modelling human queuing at Kuantan cinema
title_short	Modelling human queuing at Kuantan cinema
title_full	Modelling human queuing at Kuantan cinema
title_fullStr	Modelling human queuing at Kuantan cinema
title_full_unstemmed	Modelling human queuing at Kuantan cinema
title_sort	modelling human queuing at kuantan cinema
publishDate	2016
url	http://umpir.ump.edu.my/id/eprint/18089/ http://umpir.ump.edu.my/id/eprint/18089/ http://umpir.ump.edu.my/id/eprint/18089/1/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Table%20of%20contents.pdf http://umpir.ump.edu.my/id/eprint/18089/2/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Abstract.pdf http://umpir.ump.edu.my/id/eprint/18089/3/Modelling%20human%20queuing%20at%20Kuantan%20cinema-Chapter%201.pdf http://umpir.ump.edu.my/id/eprint/18089/19/Modelling%20human%20queuing%20at%20Kuantan%20cinema-References.pdf
first_indexed	2023-09-18T22:25:24Z
last_indexed	2023-09-18T22:25:24Z
_version_	1777415933146431488

Modelling human queuing at Kuantan cinema

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