Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company

In recent years, calls have been made for graduates to be proficient in oral, written and communication skills so that they can function effectively at the workplace (Crosling & Ward, 2002). In Malaysia, all sectors of industries including private and civil services demand that graduates should...

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Main Authors:	Abdullah Adnan, Mohamed, Noor Raha, Mohd Radzuan, Hafizoah, Kassim
Format:	Article
Language:	English English
Published:	Penerbit Universiti Malaysia Pahang 2009
Subjects:	PE English
Online Access:	http://umpir.ump.edu.my/id/eprint/14139/ http://umpir.ump.edu.my/id/eprint/14139/ http://umpir.ump.edu.my/id/eprint/14139/1/pbmsk-2009-adnan-%20Needs%20Analysis%20for%20Oral%20Communication.pdf http://umpir.ump.edu.my/id/eprint/14139/7/pbmsk-2009-adnan-%20Needs%20Analysis%20for%20Oral%20Communication1.pdf

id	ump-14139
recordtype	eprints
spelling	ump-141392018-06-12T00:56:21Z http://umpir.ump.edu.my/id/eprint/14139/ Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company Abdullah Adnan, Mohamed Noor Raha, Mohd Radzuan Hafizoah, Kassim PE English In recent years, calls have been made for graduates to be proficient in oral, written and communication skills so that they can function effectively at the workplace (Crosling & Ward, 2002). In Malaysia, all sectors of industries including private and civil services demand that graduates should equip themselves with language and communication skills in order to play their role effectively at the workplace (Chang, 2004; Ungku Harun, 2004). Most importantly, employers expect the young graduates who enter the job market to possess adequate proficiency and skills of the English language (Chang, 2004; Phang, 2006). Lagging in these skills is one of the factors to local graduates' unemployment. To understand the employers' demand and fuljill this need, it is essential to carry out a need analysis on the requirements for language proficiency and communication skills as necessitated especially by the engineering employers. This paper therefore reports on a case study which aimed to explore the requirements for language skills among engineers and the communicative events where English is to be utilized. A former automotive engineer now an academician was interviewed using a semi structured interview for data collection. Results indicate that the dominance of the English language as an international language for all engineers in most of the communicative events is beyond dispute. Penerbit Universiti Malaysia Pahang 2009 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/14139/1/pbmsk-2009-adnan-%20Needs%20Analysis%20for%20Oral%20Communication.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/14139/7/pbmsk-2009-adnan-%20Needs%20Analysis%20for%20Oral%20Communication1.pdf Abdullah Adnan, Mohamed and Noor Raha, Mohd Radzuan and Hafizoah, Kassim (2009) Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company. Jurnal UMP Sains Sosial dan Pengurusan Teknologi, 1 (1). pp. 107-116. ISSN 1985-8957 http://www.ump.edu.my/
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English English
topic	PE English
spellingShingle	PE English Abdullah Adnan, Mohamed Noor Raha, Mohd Radzuan Hafizoah, Kassim Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company
description	In recent years, calls have been made for graduates to be proficient in oral, written and communication skills so that they can function effectively at the workplace (Crosling & Ward, 2002). In Malaysia, all sectors of industries including private and civil services demand that graduates should equip themselves with language and communication skills in order to play their role effectively at the workplace (Chang, 2004; Ungku Harun, 2004). Most importantly, employers expect the young graduates who enter the job market to possess adequate proficiency and skills of the English language (Chang, 2004; Phang, 2006). Lagging in these skills is one of the factors to local graduates' unemployment. To understand the employers' demand and fuljill this need, it is essential to carry out a need analysis on the requirements for language proficiency and communication skills as necessitated especially by the engineering employers. This paper therefore reports on a case study which aimed to explore the requirements for language skills among engineers and the communicative events where English is to be utilized. A former automotive engineer now an academician was interviewed using a semi structured interview for data collection. Results indicate that the dominance of the English language as an international language for all engineers in most of the communicative events is beyond dispute.
format	Article
author	Abdullah Adnan, Mohamed Noor Raha, Mohd Radzuan Hafizoah, Kassim
author_facet	Abdullah Adnan, Mohamed Noor Raha, Mohd Radzuan Hafizoah, Kassim
author_sort	Abdullah Adnan, Mohamed
title	Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company
title_short	Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company
title_full	Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company
title_fullStr	Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company
title_full_unstemmed	Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company
title_sort	needs analysis for oral communication at the workplace: a case study of english language requirements for engineers in an automotive company
publisher	Penerbit Universiti Malaysia Pahang
publishDate	2009
url	http://umpir.ump.edu.my/id/eprint/14139/ http://umpir.ump.edu.my/id/eprint/14139/ http://umpir.ump.edu.my/id/eprint/14139/1/pbmsk-2009-adnan-%20Needs%20Analysis%20for%20Oral%20Communication.pdf http://umpir.ump.edu.my/id/eprint/14139/7/pbmsk-2009-adnan-%20Needs%20Analysis%20for%20Oral%20Communication1.pdf
first_indexed	2023-09-18T22:17:33Z
last_indexed	2023-09-18T22:17:33Z
_version_	1777415438507966464

Needs Analysis for Oral Communication at the Workplace: A Case Study of English Language Requirements for Engineers in an Automotive Company

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