Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat

Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat

The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management,...

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Bibliographic Details
Main Authors: Zaharuzaman, Jamaluddin, Ahmad Mahir, Razali, Zainol, Mustafa, M. R., Abdul Hamid
Format: Article
Language:English
Published: Universiti Kebangsaan Malaysia 2016
Subjects:
HD Industries. Land use. Labor
Online Access:http://umpir.ump.edu.my/id/eprint/13990/
http://umpir.ump.edu.my/id/eprint/13990/
http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf
id ump-13990
recordtype eprints
spelling ump-139902016-12-13T07:57:14Z http://umpir.ump.edu.my/id/eprint/13990/ Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat Zaharuzaman, Jamaluddin Ahmad Mahir, Razali Zainol, Mustafa M. R., Abdul Hamid HD Industries. Land use. Labor The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management, quality tools, continuous improvement and organisational performance. A total of 480 questionnaires were distributed and 210 questionnaires were valid for analysis. A confirmatory factor analysis (CFA) approach was employed using analysis of moment structures (AMOS) software. The results for the hypothesised CFA model showed the following fit statistics: Comparative fit index (CFI) = 0.924, Tucker Lewis index (TLI) = 0.913 and root mean square error of approximation (RMSEA) = 0.061. The values of CFI and TLI≥ 0.9 and at the same time the value of RMSEA ≤ 0.08 showed that CFA model fits the data very well. Hence, the results of the study can be used by managers in manufacturing companies to consider and adapt their QMPs and performance assessments toward increasing competitiveness. Universiti Kebangsaan Malaysia 2016 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf Zaharuzaman, Jamaluddin and Ahmad Mahir, Razali and Zainol, Mustafa and M. R., Abdul Hamid (2016) Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat. Sains Malaysiana, 45 (6). pp. 999-1006. ISSN 0126-6039 http://www.ukm.my/jsm/pdf_files/SM-PDF-45-6-2016/18%20Zaharuzaman.pdf
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic HD Industries. Land use. Labor
spellingShingle HD Industries. Land use. Labor
Zaharuzaman, Jamaluddin
Ahmad Mahir, Razali
Zainol, Mustafa
M. R., Abdul Hamid
Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
description The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management, quality tools, continuous improvement and organisational performance. A total of 480 questionnaires were distributed and 210 questionnaires were valid for analysis. A confirmatory factor analysis (CFA) approach was employed using analysis of moment structures (AMOS) software. The results for the hypothesised CFA model showed the following fit statistics: Comparative fit index (CFI) = 0.924, Tucker Lewis index (TLI) = 0.913 and root mean square error of approximation (RMSEA) = 0.061. The values of CFI and TLI≥ 0.9 and at the same time the value of RMSEA ≤ 0.08 showed that CFA model fits the data very well. Hence, the results of the study can be used by managers in manufacturing companies to consider and adapt their QMPs and performance assessments toward increasing competitiveness.
format Article
author Zaharuzaman, Jamaluddin
Ahmad Mahir, Razali
Zainol, Mustafa
M. R., Abdul Hamid
author_facet Zaharuzaman, Jamaluddin
Ahmad Mahir, Razali
Zainol, Mustafa
M. R., Abdul Hamid
author_sort Zaharuzaman, Jamaluddin
title Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
title_short Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
title_full Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
title_fullStr Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
title_full_unstemmed Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
title_sort quality management practices and performance measurement in the manufacturing industry: an instrument validation = amalan pengurusan kualiti dan pengukuran prestasi dalam industri pembuatan: suatu pengesahan alat
publisher Universiti Kebangsaan Malaysia
publishDate 2016
url http://umpir.ump.edu.my/id/eprint/13990/
http://umpir.ump.edu.my/id/eprint/13990/
http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf
first_indexed 2023-09-18T22:17:13Z
last_indexed 2023-09-18T22:17:13Z
_version_ 1777415417891913728

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