The acceptance level of picture archiving and communication system amongst radiographers
Picture archiving and communication system know as (PACS) is a rapidly growing technology in the healthcare industry in Malaysia and provides a positive development for patient services and one of the factors that influence the success of this system is the level of user acceptance. However, the a...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2015
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| Online Access: | http://journalarticle.ukm.my/8853/ http://journalarticle.ukm.my/8853/ http://journalarticle.ukm.my/8853/1/7352-23863-1-PB.pdf |
| Summary: | Picture archiving and communication system know as (PACS) is a rapidly growing technology in the healthcare
industry in Malaysia and provides a positive development for patient services and one of the factors that influence
the success of this system is the level of user acceptance. However, the acceptance level of the radiographers in
using PACS and also the factors influencing its usage are unknown. Thus, this study seeks to determine the factors
that influence the radiographers on the acceptance of PACS in their daily tasks. A study was conducted in three
hospitals to determine the level of acceptance of radiographers in the implementation of PACS and factors
influenced it. A questionnaire applying the theory of 'Technology Acceptance Model' which uses components of
perceived of usefulness (PU) and perceived ease of use (PEU) to determine the acceptance level of radiographers
to PACS was used to collect data. Quantitative approach is adopted with questionnaire has been distributed to 76
radiographers at Pusat Perubatan Universiti Kebangsaan Malaysia, Pusat Perubatan Universiti Malaya and
Hospital Serdang. Result analysis of stepwise multiple regression found that PEU was found an important
influencing factor in determining the acceptance level of radiographers (R2 = 0.077) where this construct has
resulted in radiographers do not feel overburdened in completing their duties. This study reported that
radiographers are more interested in completing their job on ease of use while usefulness of the PACS system was
not a main influence. Therefore, it is important for organizations which want to implement PACS to create an
overview about PACS to the radiographers. The training should be given before the execution of system to enable
acknowledgement of the advantages offered by PACS. |
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