Web form design checklist based on the three-layer model (TLM)

The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ fru...

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Main Authors:	Norshuhada Shiratuddin, Zanariah Idrus
Format:	Article
Language:	English
Published:	Penerbit UKM 2007
Online Access:	http://journalarticle.ukm.my/5045/ http://journalarticle.ukm.my/5045/ http://journalarticle.ukm.my/5045/1/2.pdf

id	ukm-5045
recordtype	eprints
spelling	ukm-50452016-12-14T06:37:37Z http://journalarticle.ukm.my/5045/ Web form design checklist based on the three-layer model (TLM) Norshuhada Shiratuddin, Zanariah Idrus, The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ frustration. Therefore, for the purpose of reducing the frustration and providing guidelines, a form design checklist based on the Three-Layer Model (TLM) was developed. In addition, an investigation of the current state of web form design among developers in Malaysia was also conducted. A four-step methodology was followed; understand the TLM concept, develop checklist based on guidelines, collect and identify existing Malaysian web forms, and finally, validate the checklist and compare the collected web forms with the three-layer model. In validating the checklist, 15 respondents performed three sets of tasks: pre-TLM, post-TLM and comparing of three pre-selected online forms. Findings indicated that participants designed better web forms after learning about the TLM and this suggests that the checklist provided guidance in designing better web form. Results also pointed out that the current state of web form designed by Malaysian seems to suggest that it does not meet task-based orientation design. Penerbit UKM 2007 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/5045/1/2.pdf Norshuhada Shiratuddin, and Zanariah Idrus, (2007) Web form design checklist based on the three-layer model (TLM). Jurnal Teknologi Maklumat dan Multimedia, 4 . pp. 115-135. ISSN 1823-0113 http://www.ukm.my/jitm/vol4_2007_115-135.html
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	The objectives of end users visiting web site are generally for information retrieval whereas for web application, users have specific goals, which are to complete tasks successfully. Nevertheless, some online job applications do not meet task-based orientation design and this resulted in users’ frustration. Therefore, for the purpose of reducing the frustration and providing guidelines, a form design checklist based on the Three-Layer Model (TLM) was developed. In addition, an investigation of the current state of web form design among developers in Malaysia was also conducted. A four-step methodology was followed; understand the TLM concept, develop checklist based on guidelines, collect and identify existing Malaysian web forms, and finally, validate the checklist and compare the collected web forms with the three-layer model. In validating the checklist, 15 respondents performed three sets of tasks: pre-TLM, post-TLM and comparing of three pre-selected online forms. Findings indicated that participants designed better web forms after learning about the TLM and this suggests that the checklist provided guidance in designing better web form. Results also pointed out that the current state of web form designed by Malaysian seems to suggest that it does not meet task-based orientation design.
format	Article
author	Norshuhada Shiratuddin, Zanariah Idrus,
spellingShingle	Norshuhada Shiratuddin, Zanariah Idrus, Web form design checklist based on the three-layer model (TLM)
author_facet	Norshuhada Shiratuddin, Zanariah Idrus,
author_sort	Norshuhada Shiratuddin,
title	Web form design checklist based on the three-layer model (TLM)
title_short	Web form design checklist based on the three-layer model (TLM)
title_full	Web form design checklist based on the three-layer model (TLM)
title_fullStr	Web form design checklist based on the three-layer model (TLM)
title_full_unstemmed	Web form design checklist based on the three-layer model (TLM)
title_sort	web form design checklist based on the three-layer model (tlm)
publisher	Penerbit UKM
publishDate	2007
url	http://journalarticle.ukm.my/5045/ http://journalarticle.ukm.my/5045/ http://journalarticle.ukm.my/5045/1/2.pdf
first_indexed	2023-09-18T19:43:13Z
last_indexed	2023-09-18T19:43:13Z
_version_	1777405728428916736

Web form design checklist based on the three-layer model (TLM)

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