Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees

Incivility is a silent disruption and a contemporary workplace crisis which commonly occurs in an organization. Experience of workplace incivility is defined as the frequency of experience of low intensity by employee in relation to deviant workplace behavior with ambiguous intention to the target o...

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Main Authors: Reny Yuniasanti, Nurul Ain Hidayah Abas, Hazalizah Hamzah
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2019
Online Access:http://journalarticle.ukm.my/14035/
http://journalarticle.ukm.my/14035/
http://journalarticle.ukm.my/14035/1/451-1821-1-PB.pdf
id ukm-14035
recordtype eprints
spelling ukm-140352020-01-24T09:13:42Z http://journalarticle.ukm.my/14035/ Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees Reny Yuniasanti, Nurul Ain Hidayah Abas, Hazalizah Hamzah, Incivility is a silent disruption and a contemporary workplace crisis which commonly occurs in an organization. Experience of workplace incivility is defined as the frequency of experience of low intensity by employee in relation to deviant workplace behavior with ambiguous intention to the target of the violation of workplace norms with mutual consideration. Most studies on workplace incivility have shown that occurrence of workplace incivility has negative consequences for both individual employees and the whole organization. The mediator between workplace incivility and work consequences has to be explored and investigated to more understand their correlation. Using the affective event theory will predict significantly emotional exhaustion mediate the relationship between experienced of workplace incivility to turnover intention and psychological well-being. Research about experience of workplace incivility and its consequences need to be explored and adapted with millennial employees who are the back bone of organization in the future. Penerbit Universiti Kebangsaan Malaysia 2019 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/14035/1/451-1821-1-PB.pdf Reny Yuniasanti, and Nurul Ain Hidayah Abas, and Hazalizah Hamzah, (2019) Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees. Jurnal Psikologi Malaysia, 33 (1). pp. 1-11. ISSN 2289-8174 http://spaj.ukm.my/ppppm/jpm/issue/view/35
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description Incivility is a silent disruption and a contemporary workplace crisis which commonly occurs in an organization. Experience of workplace incivility is defined as the frequency of experience of low intensity by employee in relation to deviant workplace behavior with ambiguous intention to the target of the violation of workplace norms with mutual consideration. Most studies on workplace incivility have shown that occurrence of workplace incivility has negative consequences for both individual employees and the whole organization. The mediator between workplace incivility and work consequences has to be explored and investigated to more understand their correlation. Using the affective event theory will predict significantly emotional exhaustion mediate the relationship between experienced of workplace incivility to turnover intention and psychological well-being. Research about experience of workplace incivility and its consequences need to be explored and adapted with millennial employees who are the back bone of organization in the future.
format Article
author Reny Yuniasanti,
Nurul Ain Hidayah Abas,
Hazalizah Hamzah,
spellingShingle Reny Yuniasanti,
Nurul Ain Hidayah Abas,
Hazalizah Hamzah,
Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
author_facet Reny Yuniasanti,
Nurul Ain Hidayah Abas,
Hazalizah Hamzah,
author_sort Reny Yuniasanti,
title Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
title_short Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
title_full Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
title_fullStr Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
title_full_unstemmed Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
title_sort experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
publisher Penerbit Universiti Kebangsaan Malaysia
publishDate 2019
url http://journalarticle.ukm.my/14035/
http://journalarticle.ukm.my/14035/
http://journalarticle.ukm.my/14035/1/451-1821-1-PB.pdf
first_indexed 2023-09-18T20:06:11Z
last_indexed 2023-09-18T20:06:11Z
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