Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees
Incivility is a silent disruption and a contemporary workplace crisis which commonly occurs in an organization. Experience of workplace incivility is defined as the frequency of experience of low intensity by employee in relation to deviant workplace behavior with ambiguous intention to the target o...
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Penerbit Universiti Kebangsaan Malaysia
2019
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ukm-140352020-01-24T09:13:42Z http://journalarticle.ukm.my/14035/ Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees Reny Yuniasanti, Nurul Ain Hidayah Abas, Hazalizah Hamzah, Incivility is a silent disruption and a contemporary workplace crisis which commonly occurs in an organization. Experience of workplace incivility is defined as the frequency of experience of low intensity by employee in relation to deviant workplace behavior with ambiguous intention to the target of the violation of workplace norms with mutual consideration. Most studies on workplace incivility have shown that occurrence of workplace incivility has negative consequences for both individual employees and the whole organization. The mediator between workplace incivility and work consequences has to be explored and investigated to more understand their correlation. Using the affective event theory will predict significantly emotional exhaustion mediate the relationship between experienced of workplace incivility to turnover intention and psychological well-being. Research about experience of workplace incivility and its consequences need to be explored and adapted with millennial employees who are the back bone of organization in the future. Penerbit Universiti Kebangsaan Malaysia 2019 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/14035/1/451-1821-1-PB.pdf Reny Yuniasanti, and Nurul Ain Hidayah Abas, and Hazalizah Hamzah, (2019) Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees. Jurnal Psikologi Malaysia, 33 (1). pp. 1-11. ISSN 2289-8174 http://spaj.ukm.my/ppppm/jpm/issue/view/35 |
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Digital Repository |
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Local University |
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Universiti Kebangasaan Malaysia |
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UKM Institutional Repository |
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Online Access |
language |
English |
description |
Incivility is a silent disruption and a contemporary workplace crisis which commonly occurs in an organization. Experience of workplace incivility is defined as the frequency of experience of low intensity by employee in relation to deviant workplace behavior with ambiguous intention to the target of the violation of workplace norms with mutual consideration. Most studies on workplace incivility have shown that occurrence of workplace incivility has negative consequences for both individual employees and the whole organization. The mediator between workplace incivility and work consequences has to be explored and investigated to more understand their correlation. Using the affective event theory will predict significantly emotional exhaustion mediate the relationship between experienced of workplace incivility to turnover intention and psychological well-being. Research about experience of workplace incivility and its consequences need to be explored and adapted with millennial employees who are the back bone of organization in the future. |
format |
Article |
author |
Reny Yuniasanti, Nurul Ain Hidayah Abas, Hazalizah Hamzah, |
spellingShingle |
Reny Yuniasanti, Nurul Ain Hidayah Abas, Hazalizah Hamzah, Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
author_facet |
Reny Yuniasanti, Nurul Ain Hidayah Abas, Hazalizah Hamzah, |
author_sort |
Reny Yuniasanti, |
title |
Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
title_short |
Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
title_full |
Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
title_fullStr |
Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
title_full_unstemmed |
Experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
title_sort |
experienced workplace incivility: developing emotional exhaustion as a mediator and its consequences among millennial employees |
publisher |
Penerbit Universiti Kebangsaan Malaysia |
publishDate |
2019 |
url |
http://journalarticle.ukm.my/14035/ http://journalarticle.ukm.my/14035/ http://journalarticle.ukm.my/14035/1/451-1821-1-PB.pdf |
first_indexed |
2023-09-18T20:06:11Z |
last_indexed |
2023-09-18T20:06:11Z |
_version_ |
1777407174062899200 |