Impact of culture on the acceptance and outcomes of assessment centre method

Assessment centre (AC) is a popular method that has been used to facilitate human resource decisions and it has also been used in developing countries including Malaysia. Thus, it is important to understand how different cultural settings may influence the implementation of AC and how this might dif...

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Main Authors:	Mohd Hanafiah Ahmad, Mohd Rashid Ab Hamid, Noor Azlinna Azizan
Format:	Article
Language:	English
Published:	Penerbit Universiti Kebangsaan Malaysia 2018
Online Access:	http://journalarticle.ukm.my/12728/ http://journalarticle.ukm.my/12728/ http://journalarticle.ukm.my/12728/1/jqma-14-1-paper3.pdf

id	ukm-12728
recordtype	eprints
spelling	ukm-127282019-04-03T10:59:51Z http://journalarticle.ukm.my/12728/ Impact of culture on the acceptance and outcomes of assessment centre method Mohd Hanafiah Ahmad, Mohd Rashid Ab Hamid, Noor Azlinna Azizan, Assessment centre (AC) is a popular method that has been used to facilitate human resource decisions and it has also been used in developing countries including Malaysia. Thus, it is important to understand how different cultural settings may influence the implementation of AC and how this might differ from its implementation in more developed nations. Therefore, this study aims to empirically investigate the impact of cultures (collectivism and relationship preference, power distance and preference hierarchy, and communication context) on the acceptance (structural aspect, information sharing, interpersonal treatment and distributive justice) and the outcomes from attending the AC (in terms of the attitude towards AC, affect and recommendation). This study utilises organisational justice theory in exploring participants’ reactions on the implementation and outcomes from attending AC. A total of thirteen hypotheses have been put forward to test the relationships amongst the culture values, acceptance and outcomes after attending the AC. The respondents for the study are from those who have had experience as participants of AC in Malaysian public sectors. In total, a survey of 405 respondents was successfully carried out and 381 useful feedbacks were analysed. Structural Equation Modelling (SEM) with SmartPLS software using Partial Least Squares (PLS) estimation is used for modelling analysis. The findings showed mixed results that would be discussed in this article. In conclusions, human resource practitioner may adopt the results from this study to improve the current practice in the selection process of staff in an organization. Penerbit Universiti Kebangsaan Malaysia 2018-07 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/12728/1/jqma-14-1-paper3.pdf Mohd Hanafiah Ahmad, and Mohd Rashid Ab Hamid, and Noor Azlinna Azizan, (2018) Impact of culture on the acceptance and outcomes of assessment centre method. Journal of Quality Measurement and Analysis, 14 (1). pp. 23-43. ISSN 1823-5670 http://www.ukm.my/jqma/jqma14_1a.html
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Kebangasaan Malaysia
building	UKM Institutional Repository
collection	Online Access
language	English
description	Assessment centre (AC) is a popular method that has been used to facilitate human resource decisions and it has also been used in developing countries including Malaysia. Thus, it is important to understand how different cultural settings may influence the implementation of AC and how this might differ from its implementation in more developed nations. Therefore, this study aims to empirically investigate the impact of cultures (collectivism and relationship preference, power distance and preference hierarchy, and communication context) on the acceptance (structural aspect, information sharing, interpersonal treatment and distributive justice) and the outcomes from attending the AC (in terms of the attitude towards AC, affect and recommendation). This study utilises organisational justice theory in exploring participants’ reactions on the implementation and outcomes from attending AC. A total of thirteen hypotheses have been put forward to test the relationships amongst the culture values, acceptance and outcomes after attending the AC. The respondents for the study are from those who have had experience as participants of AC in Malaysian public sectors. In total, a survey of 405 respondents was successfully carried out and 381 useful feedbacks were analysed. Structural Equation Modelling (SEM) with SmartPLS software using Partial Least Squares (PLS) estimation is used for modelling analysis. The findings showed mixed results that would be discussed in this article. In conclusions, human resource practitioner may adopt the results from this study to improve the current practice in the selection process of staff in an organization.
format	Article
author	Mohd Hanafiah Ahmad, Mohd Rashid Ab Hamid, Noor Azlinna Azizan,
spellingShingle	Mohd Hanafiah Ahmad, Mohd Rashid Ab Hamid, Noor Azlinna Azizan, Impact of culture on the acceptance and outcomes of assessment centre method
author_facet	Mohd Hanafiah Ahmad, Mohd Rashid Ab Hamid, Noor Azlinna Azizan,
author_sort	Mohd Hanafiah Ahmad,
title	Impact of culture on the acceptance and outcomes of assessment centre method
title_short	Impact of culture on the acceptance and outcomes of assessment centre method
title_full	Impact of culture on the acceptance and outcomes of assessment centre method
title_fullStr	Impact of culture on the acceptance and outcomes of assessment centre method
title_full_unstemmed	Impact of culture on the acceptance and outcomes of assessment centre method
title_sort	impact of culture on the acceptance and outcomes of assessment centre method
publisher	Penerbit Universiti Kebangsaan Malaysia
publishDate	2018
url	http://journalarticle.ukm.my/12728/ http://journalarticle.ukm.my/12728/ http://journalarticle.ukm.my/12728/1/jqma-14-1-paper3.pdf
first_indexed	2023-09-18T20:03:15Z
last_indexed	2023-09-18T20:03:15Z
_version_	1777406989516668928

Impact of culture on the acceptance and outcomes of assessment centre method

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