WhatsApp Messenger application among business students in Malaysia – an exploration

WhatsApp Messenger, one of the social media applications on smart phone is gaining popularity as a mode of social interaction recently. Many people, particularly part-time university students,have used this application, not only for daily communication but also for discussion on their academic tas...

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Main Authors: Noor Azuan Hashim, Nor Liza Abdullah, Rosmah Mat Isa, Hawati Janor
Format: Article
Language:English
Published: Pusat Pembangunan Mahasiswa dan Perhubungan Alumni, Universiti Kebangsaan Malaysia 2015
Online Access:http://journalarticle.ukm.my/10874/
http://journalarticle.ukm.my/10874/
http://journalarticle.ukm.my/10874/1/Noor-Azuan-Hashim.pdf
id ukm-10874
recordtype eprints
spelling ukm-108742017-10-13T00:30:04Z http://journalarticle.ukm.my/10874/ WhatsApp Messenger application among business students in Malaysia – an exploration Noor Azuan Hashim, Nor Liza Abdullah, Rosmah Mat Isa, Hawati Janor, WhatsApp Messenger, one of the social media applications on smart phone is gaining popularity as a mode of social interaction recently. Many people, particularly part-time university students,have used this application, not only for daily communication but also for discussion on their academic tasks. Therefore, high level of usage of this application is expected amongst part-time university student in Malaysia. However, little is understood from empirical viewpoint about the intensity of WhatsApp messenger usages and its impact on the academic performance of students in the university. This study seeks to investigate the perceived impact of WhatsApp messengeron the academic performance of university students in Malaysia. A survey and face-to-face interviews were carried-out which involved 86 part-time students in the survey and 15 students in the interviews. The findings indicated that WhatsApphas enhanced effective flow of information and idea sharing among students. Despite making communication easier and faster, WhatsApp has also negative impact on the performance of students. The studyrevealed that: WhatsApphas taken much of students study time and concentration because they are being bothered by the incoming messages. This resulted in procrastination due to inabilities to manage time in balancing online activities, lack of concentration during lectures and academic discussion, distracts students from completing their assignments and affecting student ability in spelling and grammatical construction of sentences on assignments. In addition, some issues on the WhatsApp application were also discussed. Pusat Pembangunan Mahasiswa dan Perhubungan Alumni, Universiti Kebangsaan Malaysia 2015 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/10874/1/Noor-Azuan-Hashim.pdf Noor Azuan Hashim, and Nor Liza Abdullah, and Rosmah Mat Isa, and Hawati Janor, (2015) WhatsApp Messenger application among business students in Malaysia – an exploration. Jurnal Personalia Pelajar, 18 (2). pp. 97-105. ISSN 0128-2735 http://www.ukm.my/personalia/publication-category/volume-2/
repository_type Digital Repository
institution_category Local University
institution Universiti Kebangasaan Malaysia
building UKM Institutional Repository
collection Online Access
language English
description WhatsApp Messenger, one of the social media applications on smart phone is gaining popularity as a mode of social interaction recently. Many people, particularly part-time university students,have used this application, not only for daily communication but also for discussion on their academic tasks. Therefore, high level of usage of this application is expected amongst part-time university student in Malaysia. However, little is understood from empirical viewpoint about the intensity of WhatsApp messenger usages and its impact on the academic performance of students in the university. This study seeks to investigate the perceived impact of WhatsApp messengeron the academic performance of university students in Malaysia. A survey and face-to-face interviews were carried-out which involved 86 part-time students in the survey and 15 students in the interviews. The findings indicated that WhatsApphas enhanced effective flow of information and idea sharing among students. Despite making communication easier and faster, WhatsApp has also negative impact on the performance of students. The studyrevealed that: WhatsApphas taken much of students study time and concentration because they are being bothered by the incoming messages. This resulted in procrastination due to inabilities to manage time in balancing online activities, lack of concentration during lectures and academic discussion, distracts students from completing their assignments and affecting student ability in spelling and grammatical construction of sentences on assignments. In addition, some issues on the WhatsApp application were also discussed.
format Article
author Noor Azuan Hashim,
Nor Liza Abdullah,
Rosmah Mat Isa,
Hawati Janor,
spellingShingle Noor Azuan Hashim,
Nor Liza Abdullah,
Rosmah Mat Isa,
Hawati Janor,
WhatsApp Messenger application among business students in Malaysia – an exploration
author_facet Noor Azuan Hashim,
Nor Liza Abdullah,
Rosmah Mat Isa,
Hawati Janor,
author_sort Noor Azuan Hashim,
title WhatsApp Messenger application among business students in Malaysia – an exploration
title_short WhatsApp Messenger application among business students in Malaysia – an exploration
title_full WhatsApp Messenger application among business students in Malaysia – an exploration
title_fullStr WhatsApp Messenger application among business students in Malaysia – an exploration
title_full_unstemmed WhatsApp Messenger application among business students in Malaysia – an exploration
title_sort whatsapp messenger application among business students in malaysia – an exploration
publisher Pusat Pembangunan Mahasiswa dan Perhubungan Alumni, Universiti Kebangsaan Malaysia
publishDate 2015
url http://journalarticle.ukm.my/10874/
http://journalarticle.ukm.my/10874/
http://journalarticle.ukm.my/10874/1/Noor-Azuan-Hashim.pdf
first_indexed 2023-09-18T19:58:43Z
last_indexed 2023-09-18T19:58:43Z
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