Memahami keperluan pelajar penyelidikan siswazah FTSM menggunakan SERVQUAL dan Model Kano

Memahami keperluan pelajar penyelidikan siswazah FTSM menggunakan SERVQUAL dan Model Kano

Sebagai sebuah universiti penyelidikan, Universiti Kebangsaan Malaysia (UKM) menitik beratkan aktiviti penyelidikan termasuk pelajar penyelidikan yang mengikuti pengajian Siswazah. Justeru, keperluan pelajar Siswazah perlu diukur bagi mencerminkan iltizam UKM untuk menjadi antara universiti penyelid...

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Bibliographic Details
Main Authors:	Ahmad Zawawi Ghazali, Hairulliza Mohamad Judi, Hazura Mohamed
Format:	Article
Language:	English
Published:	Pusat Pengajian Sains Matematik, Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia 2016
Online Access:	http://journalarticle.ukm.my/10202/ http://journalarticle.ukm.my/10202/ http://journalarticle.ukm.my/10202/1/jqma-12-1_2-paper4.pdf

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