Development of hotel yield management and reservation for hotels in Sarawak / Lincoln Philip Mujah

This project presents development and implementation of a centralized yield management project by an international hotel group in it's over 14 hotels in Sarawak- Data were collected from the participant hotel group's three management levels through semi-structured interviews, observations...

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Bibliographic Details
Main Author: Lincoln, Philip Mujah
Format: Thesis
Language:English
Published: 2007
Online Access:http://ir.uitm.edu.my/id/eprint/9379/
http://ir.uitm.edu.my/id/eprint/9379/1/TD_LINCOLN%20PHILIP%20MUJAH%20CS%2007_5.pdf
Description
Summary:This project presents development and implementation of a centralized yield management project by an international hotel group in it's over 14 hotels in Sarawak- Data were collected from the participant hotel group's three management levels through semi-structured interviews, observations and document analysis. The research findings reveal that developing and implementing a centralized yield management project is contextually a very helpful in pricing strategy. Major problems and difficulties using numeric report are solved using the new report trend that is graphical report