Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim

The issues of accountability, trustworthiness and reliability of the financial service provider has been discussed since the starts of modern trading era. The history of banks acting unethically has cumulatively cost billions to the financial consumers. As the world pragmatically and dynamically cha...

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Main Author:	Ibrahim, Mohamad Izzuddin
Format:	Thesis
Language:	English
Published:	2019
Subjects:	Banking Finance, Islamic
Online Access:	http://ir.uitm.edu.my/id/eprint/28341/ http://ir.uitm.edu.my/id/eprint/28341/1/28341.pdf

id	uitm-28341
recordtype	eprints
spelling	uitm-283412020-02-13T07:05:13Z http://ir.uitm.edu.my/id/eprint/28341/ Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim Ibrahim, Mohamad Izzuddin Banking Finance, Islamic The issues of accountability, trustworthiness and reliability of the financial service provider has been discussed since the starts of modern trading era. The history of banks acting unethically has cumulatively cost billions to the financial consumers. As the world pragmatically and dynamically changing, Islamic finance industry growing bigger and stronger with year on year market growth exponentially increase by 6.9%. As the consumers now having options to choose either conventional or Islamic financing product suits them most, the issues of governance emerge involving Islamic Financial Service (IFS) provider. The consumers aware and question the accountability, trustworthiness and reliability of the IFS in offering Islamic Retail Banking (IRB) to the market. This study analysed the factors (IRB Attributes, Promotional Effort and Perceived Information Quality) effecting the adoption of IRB products by Malaysians and later thoroughly examined either the IFS, during exercise of such factors, did or did not breaching or endangering and compromising the ethicality of corporate governance principle. The finding of this study suggests that there is significance relationship between IRB Attributes, Promotional Effort and Perceived Information Quality toward adoption of IRB products in Malaysia, with promotional effort being the most influential factor affecting the decision to acquire IRB products. The finding also found that there is less governance concern from the consumers' perspective, as they view the IFS might, in some situation, did not manipulating the IRB attributes, promotional material and quality of information delivered to the consumers in unaccountable manner. Hence, the IFS is acting legitimately ethical. 2019-12 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/28341/1/28341.pdf Ibrahim, Mohamad Izzuddin (2019) Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim. Masters thesis, Universiti Teknologi MARA.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Banking Finance, Islamic
spellingShingle	Banking Finance, Islamic Ibrahim, Mohamad Izzuddin Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim
description	The issues of accountability, trustworthiness and reliability of the financial service provider has been discussed since the starts of modern trading era. The history of banks acting unethically has cumulatively cost billions to the financial consumers. As the world pragmatically and dynamically changing, Islamic finance industry growing bigger and stronger with year on year market growth exponentially increase by 6.9%. As the consumers now having options to choose either conventional or Islamic financing product suits them most, the issues of governance emerge involving Islamic Financial Service (IFS) provider. The consumers aware and question the accountability, trustworthiness and reliability of the IFS in offering Islamic Retail Banking (IRB) to the market. This study analysed the factors (IRB Attributes, Promotional Effort and Perceived Information Quality) effecting the adoption of IRB products by Malaysians and later thoroughly examined either the IFS, during exercise of such factors, did or did not breaching or endangering and compromising the ethicality of corporate governance principle. The finding of this study suggests that there is significance relationship between IRB Attributes, Promotional Effort and Perceived Information Quality toward adoption of IRB products in Malaysia, with promotional effort being the most influential factor affecting the decision to acquire IRB products. The finding also found that there is less governance concern from the consumers' perspective, as they view the IFS might, in some situation, did not manipulating the IRB attributes, promotional material and quality of information delivered to the consumers in unaccountable manner. Hence, the IFS is acting legitimately ethical.
format	Thesis
author	Ibrahim, Mohamad Izzuddin
author_facet	Ibrahim, Mohamad Izzuddin
author_sort	Ibrahim, Mohamad Izzuddin
title	Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim
title_short	Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim
title_full	Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim
title_fullStr	Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim
title_full_unstemmed	Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim
title_sort	factor influencing the level of islamic retail banking adoption by consumers in malaysia / mohamad izzuddin ibrahim
publishDate	2019
url	http://ir.uitm.edu.my/id/eprint/28341/ http://ir.uitm.edu.my/id/eprint/28341/1/28341.pdf
first_indexed	2023-09-18T23:20:04Z
last_indexed	2023-09-18T23:20:04Z
_version_	1777419372212518912

Factor influencing the level of Islamic retail banking adoption by consumers in Malaysia / Mohamad Izzuddin Ibrahim

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