Manufacturers satisfaction on third party logistics service quality: Malaysia perspective / Abdul Khabir Rahmat
Little is known about how customer satisfaction was formed among users of logistics service in collectivist society particularly in Malaysia. Numbers of a study conducted in western countries which identified the elements contributing to satisfaction, the difference of cultural background between in...
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| Format: | Thesis |
| Language: | English |
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2018
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| Online Access: | http://ir.uitm.edu.my/id/eprint/27537/ http://ir.uitm.edu.my/id/eprint/27537/1/TP_ABDUL%20KHABIR%20RAHMAT%20MIT%2018_5.pdf |