Streamyx complaint by customers: a case study in Telekom Malaysia Berhad Melaka / Nur Syahirah Mahassan
The purpose of this study is to identify what are the problems that have been faced by customers when using Streamyx since it was launched in 200, what are the causes of those problems happen and also to observe what are the action taken by Telekom Malaysia to overcome complains and to suggest the a...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/26196/ http://ir.uitm.edu.my/id/eprint/26196/1/PPb_NUR%20SYAHIRAH%20MAHASSAN%20BM%20M%2011_5.pdf |