Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi

Purpose – The purpose of the study is to investigate the factors of customer behavior towards internet banking among Johor Corporation Employees and to ascertain the most factors that influence customer behavior towards internet banking. Design/methodology/approach – In order to get the data, in th...

Full description

Bibliographic Details
Main Authors: Atan, Nur Nadiah, Saimi, Siti Talha
Format: Student Project
Language:English
Published: Faculty of Business and Management 2013
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/26133/
http://ir.uitm.edu.my/id/eprint/26133/1/PPb_NUR%20NADIAH%20ATAN%20BM%20M%2013_5.pdf
id uitm-26133
recordtype eprints
spelling uitm-261332020-01-16T05:31:39Z http://ir.uitm.edu.my/id/eprint/26133/ Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi Atan, Nur Nadiah Saimi, Siti Talha Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Banking Computer networks. Electronic information resources . Including the Internet Purpose – The purpose of the study is to investigate the factors of customer behavior towards internet banking among Johor Corporation Employees and to ascertain the most factors that influence customer behavior towards internet banking. Design/methodology/approach – In order to get the data, in this research questionnaire is constructed and distributed using probability sampling method among 150 respondents of the employees of Johor Corporation. Techniques that involve in this study are frequency analysis, descriptive statistics, reliability test, correlation and regressions analysis. Regressions analysis are applied to ascertain the most factors that influences customer behaviour towards internet banking. Finding – Security and privacy aspect and perceived usefulness are found to have significant relationship with customer behavior towards internet banking and being the most factors that influence customer behavior. Practical Implications - This research shows the more understand on the factors that influences customer behavior towards internet banking among Johor Corporation employees. Faculty of Business and Management 2013 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/26133/1/PPb_NUR%20NADIAH%20ATAN%20BM%20M%2013_5.pdf Atan, Nur Nadiah and Saimi, Siti Talha (2013) Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
Computer networks. Electronic information resources . Including the Internet
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
Computer networks. Electronic information resources . Including the Internet
Atan, Nur Nadiah
Saimi, Siti Talha
Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi
description Purpose – The purpose of the study is to investigate the factors of customer behavior towards internet banking among Johor Corporation Employees and to ascertain the most factors that influence customer behavior towards internet banking. Design/methodology/approach – In order to get the data, in this research questionnaire is constructed and distributed using probability sampling method among 150 respondents of the employees of Johor Corporation. Techniques that involve in this study are frequency analysis, descriptive statistics, reliability test, correlation and regressions analysis. Regressions analysis are applied to ascertain the most factors that influences customer behaviour towards internet banking. Finding – Security and privacy aspect and perceived usefulness are found to have significant relationship with customer behavior towards internet banking and being the most factors that influence customer behavior. Practical Implications - This research shows the more understand on the factors that influences customer behavior towards internet banking among Johor Corporation employees.
format Student Project
author Atan, Nur Nadiah
Saimi, Siti Talha
author_facet Atan, Nur Nadiah
Saimi, Siti Talha
author_sort Atan, Nur Nadiah
title Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi
title_short Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi
title_full Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi
title_fullStr Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi
title_full_unstemmed Factors of customer behaviours towards internet banking among Johor Corporation employees / Nur Nadiah Atan and Siti Talha Saimi
title_sort factors of customer behaviours towards internet banking among johor corporation employees / nur nadiah atan and siti talha saimi
publisher Faculty of Business and Management
publishDate 2013
url http://ir.uitm.edu.my/id/eprint/26133/
http://ir.uitm.edu.my/id/eprint/26133/1/PPb_NUR%20NADIAH%20ATAN%20BM%20M%2013_5.pdf
first_indexed 2023-09-18T23:16:15Z
last_indexed 2023-09-18T23:16:15Z
_version_ 1777419131570618368