Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman

This studies was conducted for the purposed of to determine the process involved in appointing ground handling agents and to study on the performance evaluation of the MASkargo agents at Madras, India. This is involved by two agents, Air-India Limited and Esquire Express India Private Limited (Chenn...

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Bibliographic Details
Main Author:	Ab. Rahman, Nur Izzati
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Business logistics Management of airlines
Online Access:	http://ir.uitm.edu.my/id/eprint/26080/ http://ir.uitm.edu.my/id/eprint/26080/1/PPb_NUR%20IZZATI%20AB.%20RAHMAN%20BM%20M%2010_5.pdf

id	uitm-26080
recordtype	eprints
spelling	uitm-260802020-01-16T03:15:46Z http://ir.uitm.edu.my/id/eprint/26080/ Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman Ab. Rahman, Nur Izzati Business logistics Management of airlines This studies was conducted for the purposed of to determine the process involved in appointing ground handling agents and to study on the performance evaluation of the MASkargo agents at Madras, India. This is involved by two agents, Air-India Limited and Esquire Express India Private Limited (Chennai). It is also to evaluate the process standardization positively impacts on the process performance of agent. The main objective of this study was to minimize the problem of agents in ground handling services at MASkargo. Even though MASkargo have follows the procedures before selecting the right agents, but the agents does not reach the company target of services and performance. The problems that usually occur such as operational analysis and many types of mishandled. It is worth to study the problems to find the ways to minimize the mishandled and suggest the elements needed for the company to make their agents successful. Faculty of Business and Management 2010 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/26080/1/PPb_NUR%20IZZATI%20AB.%20RAHMAN%20BM%20M%2010_5.pdf Ab. Rahman, Nur Izzati (2010) Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Business logistics Management of airlines
spellingShingle	Business logistics Management of airlines Ab. Rahman, Nur Izzati Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman
description	This studies was conducted for the purposed of to determine the process involved in appointing ground handling agents and to study on the performance evaluation of the MASkargo agents at Madras, India. This is involved by two agents, Air-India Limited and Esquire Express India Private Limited (Chennai). It is also to evaluate the process standardization positively impacts on the process performance of agent. The main objective of this study was to minimize the problem of agents in ground handling services at MASkargo. Even though MASkargo have follows the procedures before selecting the right agents, but the agents does not reach the company target of services and performance. The problems that usually occur such as operational analysis and many types of mishandled. It is worth to study the problems to find the ways to minimize the mishandled and suggest the elements needed for the company to make their agents successful.
format	Student Project
author	Ab. Rahman, Nur Izzati
author_facet	Ab. Rahman, Nur Izzati
author_sort	Ab. Rahman, Nur Izzati
title	Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman
title_short	Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman
title_full	Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman
title_fullStr	Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman
title_full_unstemmed	Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman
title_sort	case study on the performance evaluation of the maskargo agents at madras, india / nur izzati ab. rahman
publisher	Faculty of Business and Management
publishDate	2010
url	http://ir.uitm.edu.my/id/eprint/26080/ http://ir.uitm.edu.my/id/eprint/26080/1/PPb_NUR%20IZZATI%20AB.%20RAHMAN%20BM%20M%2010_5.pdf
first_indexed	2023-09-18T23:16:07Z
last_indexed	2023-09-18T23:16:07Z
_version_	1777419123912867840

Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman

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