The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop

The research of the “Customer Satisfaction Towards the Service provided by Takaful Operators” was conducted. Organization cannot exist without customer. As such the customer must be the central focus of the organization. This research will determine whether the customer are satisfied with the servic...

Full description

Bibliographic Details
Main Author:	Mohamed Eusop, Muhammad Ekhsan
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2011
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Finance, Islamic
Online Access:	http://ir.uitm.edu.my/id/eprint/25610/ http://ir.uitm.edu.my/id/eprint/25610/1/PPb_MUHAMMAD%20EKHSAN%20MOHAMED%20EUSOP%20BM%20M%2011_5.pdf

id	uitm-25610
recordtype	eprints
spelling	uitm-256102019-12-04T08:18:13Z http://ir.uitm.edu.my/id/eprint/25610/ The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop Mohamed Eusop, Muhammad Ekhsan Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Finance, Islamic The research of the “Customer Satisfaction Towards the Service provided by Takaful Operators” was conducted. Organization cannot exist without customer. As such the customer must be the central focus of the organization. This research will determine whether the customer are satisfied with the service provided by Takaful operators. This is because nowadays there are a rapid growth of Takaful operators. In this study the researcher collects the information from primary and secondary data by interview from the Takaful staff in Takaful operators company. Researcher also makes observation from website and questionnaire from customer. Researcher used journal, article and text book as secondary data. This study will help the Takaful operators to identify their weakness in order to archive the high level of satisfaction towards the service provided by them. This study utilized questionnaire as the instrument for collecting data. Questionnaires have been distributed to 100 respondent and our respondent are from public that have Takaful policies. In conclusion the most important service provided by Takaful operators can be identifying. This is important because it will improve the productivity, service quality and maximized profit. From the analysis, researcher have identify the most factor that influence the customer satisfaction and the respondent profile. Faculty of Business and Management 2011 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25610/1/PPb_MUHAMMAD%20EKHSAN%20MOHAMED%20EUSOP%20BM%20M%2011_5.pdf Mohamed Eusop, Muhammad Ekhsan (2011) The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Finance, Islamic
spellingShingle	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Finance, Islamic Mohamed Eusop, Muhammad Ekhsan The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
description	The research of the “Customer Satisfaction Towards the Service provided by Takaful Operators” was conducted. Organization cannot exist without customer. As such the customer must be the central focus of the organization. This research will determine whether the customer are satisfied with the service provided by Takaful operators. This is because nowadays there are a rapid growth of Takaful operators. In this study the researcher collects the information from primary and secondary data by interview from the Takaful staff in Takaful operators company. Researcher also makes observation from website and questionnaire from customer. Researcher used journal, article and text book as secondary data. This study will help the Takaful operators to identify their weakness in order to archive the high level of satisfaction towards the service provided by them. This study utilized questionnaire as the instrument for collecting data. Questionnaires have been distributed to 100 respondent and our respondent are from public that have Takaful policies. In conclusion the most important service provided by Takaful operators can be identifying. This is important because it will improve the productivity, service quality and maximized profit. From the analysis, researcher have identify the most factor that influence the customer satisfaction and the respondent profile.
format	Student Project
author	Mohamed Eusop, Muhammad Ekhsan
author_facet	Mohamed Eusop, Muhammad Ekhsan
author_sort	Mohamed Eusop, Muhammad Ekhsan
title	The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
title_short	The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
title_full	The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
title_fullStr	The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
title_full_unstemmed	The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
title_sort	satisfaction of takaful customer towards the services provided by the takaful operators / muhammad ekhsan mohamed eusop
publisher	Faculty of Business and Management
publishDate	2011
url	http://ir.uitm.edu.my/id/eprint/25610/ http://ir.uitm.edu.my/id/eprint/25610/1/PPb_MUHAMMAD%20EKHSAN%20MOHAMED%20EUSOP%20BM%20M%2011_5.pdf
first_indexed	2023-09-18T23:15:05Z
last_indexed	2023-09-18T23:15:05Z
_version_	1777419058515279872

The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop

Similar Items