Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris

Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka is a statutory body which regulates companies and businesses. Furthermore, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM) also responsible to control the regulation acts under their power field....

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Bibliographic Details
Main Author:	Idris, Mohd Zaki Shazwani
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Organization Organizational effectiveness. Performance measurement Customer services. Customer relations
Online Access:	http://ir.uitm.edu.my/id/eprint/25528/ http://ir.uitm.edu.my/id/eprint/25528/1/PPb_MOHD%20ZAKI%20SHAZWANI%20IDRIS%20BM%20M%2010_5.pdf

id	uitm-25528
recordtype	eprints
spelling	uitm-255282019-11-28T06:41:16Z http://ir.uitm.edu.my/id/eprint/25528/ Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris Idris, Mohd Zaki Shazwani Organization Organizational effectiveness. Performance measurement Customer services. Customer relations Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka is a statutory body which regulates companies and businesses. Furthermore, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM) also responsible to control the regulation acts under their power field. Therefore, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM) has the power to sue the businesses and companies that not follow the registration rules. As a one stop centre, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka dealing with their entire customer within Peninsular Malaysia. It is important to ensure the entire customer feel confident and comfortable when dealing with the organization. Due to the complaint from the customer the researcher does the research study on the problem encountered by customers at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka that comes with objective to measure the issue that leads to the problem. Next, to generate the possible recommendation and finding that helps to solve the problem. The study develops to see the problem that customer faces at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka. This study will discuss about the there are too many flows that customer have to wait before they gain their license of registration of business. Furthermore, there are some facilities needed by the customer but not available near the organization. This study also will discuss specialty for ‘OKU’. This is important for those who are disabling to be given priority when dealing within the organization. Faculty of Business and Management 2010 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25528/1/PPb_MOHD%20ZAKI%20SHAZWANI%20IDRIS%20BM%20M%2010_5.pdf Idris, Mohd Zaki Shazwani (2010) Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Organization Organizational effectiveness. Performance measurement Customer services. Customer relations
spellingShingle	Organization Organizational effectiveness. Performance measurement Customer services. Customer relations Idris, Mohd Zaki Shazwani Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris
description	Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka is a statutory body which regulates companies and businesses. Furthermore, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM) also responsible to control the regulation acts under their power field. Therefore, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM) has the power to sue the businesses and companies that not follow the registration rules. As a one stop centre, Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka dealing with their entire customer within Peninsular Malaysia. It is important to ensure the entire customer feel confident and comfortable when dealing with the organization. Due to the complaint from the customer the researcher does the research study on the problem encountered by customers at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka that comes with objective to measure the issue that leads to the problem. Next, to generate the possible recommendation and finding that helps to solve the problem. The study develops to see the problem that customer faces at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka. This study will discuss about the there are too many flows that customer have to wait before they gain their license of registration of business. Furthermore, there are some facilities needed by the customer but not available near the organization. This study also will discuss specialty for ‘OKU’. This is important for those who are disabling to be given priority when dealing within the organization.
format	Student Project
author	Idris, Mohd Zaki Shazwani
author_facet	Idris, Mohd Zaki Shazwani
author_sort	Idris, Mohd Zaki Shazwani
title	Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris
title_short	Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris
title_full	Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris
title_fullStr	Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris
title_full_unstemmed	Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris
title_sort	customer service at companies commission of malaysia (suruhanjaya syarikat malaysia or ssm), melaka / mohd zaki shazwani idris
publisher	Faculty of Business and Management
publishDate	2010
url	http://ir.uitm.edu.my/id/eprint/25528/ http://ir.uitm.edu.my/id/eprint/25528/1/PPb_MOHD%20ZAKI%20SHAZWANI%20IDRIS%20BM%20M%2010_5.pdf
first_indexed	2023-09-18T23:14:55Z
last_indexed	2023-09-18T23:14:55Z
_version_	1777419047942488064

Customer service at Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia or SSM), Melaka / Mohd Zaki Shazwani Idris

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