Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali

Foodservice in school, college and university is the largest food-service business in the world. Students will choose to have meals in the cafeteria, because they might lack the time and it is convenient. However, canteen or cafeteria in the university is difficult to satisfy students for example in...

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Main Authors: Md Amin, Norsyafiqah, Razali, Rohidayu
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism 2018
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25382/
http://ir.uitm.edu.my/id/eprint/25382/1/PPb_NORSYAFIQAH%20AMIN_ROHIDAYU%20RAZALI%20T%20HM%2018_5.pdf
id uitm-25382
recordtype eprints
spelling uitm-253822019-08-28T01:58:59Z http://ir.uitm.edu.my/id/eprint/25382/ Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali Md Amin, Norsyafiqah Razali, Rohidayu H Social Sciences (General) Hospitality industry. Hotels, clubs, restaurants, etc. Food service Food service Malaysia Foodservice in school, college and university is the largest food-service business in the world. Students will choose to have meals in the cafeteria, because they might lack the time and it is convenient. However, canteen or cafeteria in the university is difficult to satisfy students for example in terms of food preparation and does not meet what they want especially in terms of the quality of the food. It will determine their satisfaction level on the cafeteria in UiTM Terengganu branch campus Dungun. This research is about to study student satisfaction towards food quality in dining hall in UiTM Terengganu. The quality of a food will affect a person whether positive or negative influence on the atmosphere in cafeteria or canteen. This is because most students will find food in the place. They expect the cafeteria to meet their tastes and so on. Customer’s satisfaction in the aspect of business is important when providing service because they are the main contributor to the business success and getting more profit. So, the students filled out the survey which focused on the food quality and asked students how they felt about the food, convenience and others. Last, this study also evaluated the survey and explored the overall satisfaction of the students in the cafeteria, the analysis showed areas where satisfaction was being net and also where improvement could be made. Faculty of Hotel and Tourism 2018 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25382/1/PPb_NORSYAFIQAH%20AMIN_ROHIDAYU%20RAZALI%20T%20HM%2018_5.pdf Md Amin, Norsyafiqah and Razali, Rohidayu (2018) Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic H Social Sciences (General)
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Food service
Malaysia
spellingShingle H Social Sciences (General)
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Food service
Malaysia
Md Amin, Norsyafiqah
Razali, Rohidayu
Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
description Foodservice in school, college and university is the largest food-service business in the world. Students will choose to have meals in the cafeteria, because they might lack the time and it is convenient. However, canteen or cafeteria in the university is difficult to satisfy students for example in terms of food preparation and does not meet what they want especially in terms of the quality of the food. It will determine their satisfaction level on the cafeteria in UiTM Terengganu branch campus Dungun. This research is about to study student satisfaction towards food quality in dining hall in UiTM Terengganu. The quality of a food will affect a person whether positive or negative influence on the atmosphere in cafeteria or canteen. This is because most students will find food in the place. They expect the cafeteria to meet their tastes and so on. Customer’s satisfaction in the aspect of business is important when providing service because they are the main contributor to the business success and getting more profit. So, the students filled out the survey which focused on the food quality and asked students how they felt about the food, convenience and others. Last, this study also evaluated the survey and explored the overall satisfaction of the students in the cafeteria, the analysis showed areas where satisfaction was being net and also where improvement could be made.
format Student Project
author Md Amin, Norsyafiqah
Razali, Rohidayu
author_facet Md Amin, Norsyafiqah
Razali, Rohidayu
author_sort Md Amin, Norsyafiqah
title Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
title_short Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
title_full Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
title_fullStr Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
title_full_unstemmed Student satisfaction towards food quality in dining hall at Uitm Terengganu campus Dungun / Norsyafiqah Md Amin & Rohidayu Razali
title_sort student satisfaction towards food quality in dining hall at uitm terengganu campus dungun / norsyafiqah md amin & rohidayu razali
publisher Faculty of Hotel and Tourism
publishDate 2018
url http://ir.uitm.edu.my/id/eprint/25382/
http://ir.uitm.edu.my/id/eprint/25382/1/PPb_NORSYAFIQAH%20AMIN_ROHIDAYU%20RAZALI%20T%20HM%2018_5.pdf
first_indexed 2023-09-18T23:14:37Z
last_indexed 2023-09-18T23:14:37Z
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