Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi

This project paper is prepared as a fulfilment of the Bachelor of Business Administration (Hons) Insurance. The topic for this study is “Understanding The Wakeel’s Roles of Family Takaful As An Intermediary at Takaful Ikhlas Sdn Bhd ”. Normally, people see an agent or wakeel as an intermediary for c...

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Main Author:	Pauzi, Mohd Azman
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2011
Subjects:	Insurance Insurance business. Insurance management
Online Access:	http://ir.uitm.edu.my/id/eprint/25367/ http://ir.uitm.edu.my/id/eprint/25367/1/PPb_MOHD%20AZMAN%20PAUZI%20BM%20M%2011_5.pdf

id	uitm-25367
recordtype	eprints
spelling	uitm-253672019-11-08T09:11:37Z http://ir.uitm.edu.my/id/eprint/25367/ Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi Pauzi, Mohd Azman Insurance Insurance business. Insurance management This project paper is prepared as a fulfilment of the Bachelor of Business Administration (Hons) Insurance. The topic for this study is “Understanding The Wakeel’s Roles of Family Takaful As An Intermediary at Takaful Ikhlas Sdn Bhd ”. Normally, people see an agent or wakeel as an intermediary for customer to purchase any family Takaful product as they didn’t know how to make the purchase. Customer or prospect think that any Takaful or insurance product must go through by the wakeel. The purpose of this study is to study the wakeel or agent service that they are truthly know they roles or just focus on the sales target . Not all of the customer really know of the product . In their mind, purchase the Takaful product is good enough to secure their future. It’s true but how far the product really meet customer need and want because every single person . have different financial strength, risk, demand etc. Mostly a good risk prospect is easily to have their protection but the problem is they didn’t know the whole contract and it become worse when the time of claim happen because the agent or wakeel not serve them well and miscommunication or lack of information and knowledge at the inception till the claiming process. From this study, researcher hope to help the people who seek or involve direct or indirectly of the Takaful should know that the wakeel roles is not limited to sell the product but extend to guide and consult from the starting point untill all the ending process, helping the customer to make thing efficience and effective. To make that happen, firts the prospect that have intention to buy Takaful product need to know the wakeel roles and know customer’s right in every scope the need to know. Chapter one consist of the background of the Takaful Ikhlas Sdn Bhd, concept of Takaful business and meaning of islamic term they use.Chapter two consist of literature review, chapter three research methodology and desing, chapter four consist data analysis and interpretation of data and lastly chapter five is conclusion and recomendation that relevant to this research. Faculty of Business and Management 2011 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25367/1/PPb_MOHD%20AZMAN%20PAUZI%20BM%20M%2011_5.pdf Pauzi, Mohd Azman (2011) Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Insurance Insurance business. Insurance management
spellingShingle	Insurance Insurance business. Insurance management Pauzi, Mohd Azman Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi
description	This project paper is prepared as a fulfilment of the Bachelor of Business Administration (Hons) Insurance. The topic for this study is “Understanding The Wakeel’s Roles of Family Takaful As An Intermediary at Takaful Ikhlas Sdn Bhd ”. Normally, people see an agent or wakeel as an intermediary for customer to purchase any family Takaful product as they didn’t know how to make the purchase. Customer or prospect think that any Takaful or insurance product must go through by the wakeel. The purpose of this study is to study the wakeel or agent service that they are truthly know they roles or just focus on the sales target . Not all of the customer really know of the product . In their mind, purchase the Takaful product is good enough to secure their future. It’s true but how far the product really meet customer need and want because every single person . have different financial strength, risk, demand etc. Mostly a good risk prospect is easily to have their protection but the problem is they didn’t know the whole contract and it become worse when the time of claim happen because the agent or wakeel not serve them well and miscommunication or lack of information and knowledge at the inception till the claiming process. From this study, researcher hope to help the people who seek or involve direct or indirectly of the Takaful should know that the wakeel roles is not limited to sell the product but extend to guide and consult from the starting point untill all the ending process, helping the customer to make thing efficience and effective. To make that happen, firts the prospect that have intention to buy Takaful product need to know the wakeel roles and know customer’s right in every scope the need to know. Chapter one consist of the background of the Takaful Ikhlas Sdn Bhd, concept of Takaful business and meaning of islamic term they use.Chapter two consist of literature review, chapter three research methodology and desing, chapter four consist data analysis and interpretation of data and lastly chapter five is conclusion and recomendation that relevant to this research.
format	Student Project
author	Pauzi, Mohd Azman
author_facet	Pauzi, Mohd Azman
author_sort	Pauzi, Mohd Azman
title	Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi
title_short	Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi
title_full	Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi
title_fullStr	Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi
title_full_unstemmed	Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi
title_sort	understanding the wakeel’s roles of family takaful as an intermediary at takaful ikhlas sdn bhd / mohd azman pauzi
publisher	Faculty of Business and Management
publishDate	2011
url	http://ir.uitm.edu.my/id/eprint/25367/ http://ir.uitm.edu.my/id/eprint/25367/1/PPb_MOHD%20AZMAN%20PAUZI%20BM%20M%2011_5.pdf
first_indexed	2023-09-18T23:14:35Z
last_indexed	2023-09-18T23:14:35Z
_version_	1777419027262472192

Understanding the wakeel’s roles of family Takaful as an intermediary at Takaful Ikhlas Sdn Bhd / Mohd Azman Pauzi

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