APA (7th ed.) Citation

Mustaffa, M. (2009). Service quality: A study on taxi drivers at Koperasi Permodalan Melayu Negeri Johor Berhad (KPMNJ) / Masliana Mustaffa. Faculty of Business and Management.

Chicago Style (17th ed.) Citation

Mustaffa, Masliana. Service Quality: A Study on Taxi Drivers at Koperasi Permodalan Melayu Negeri Johor Berhad (KPMNJ) / Masliana Mustaffa. Faculty of Business and Management, 2009.

MLA (8th ed.) Citation

Mustaffa, Masliana. Service Quality: A Study on Taxi Drivers at Koperasi Permodalan Melayu Negeri Johor Berhad (KPMNJ) / Masliana Mustaffa. Faculty of Business and Management, 2009.